Contact Centre Agents

2 weeks ago


Withdean BN RL, United Kingdom Brook-St Hiredonline Full time £25,000 - £30,000 per year

Contact Centre Agents - Central Brighton

  • £25,000 per year
  • Commission
  • Excellent company benefits

3rd November Start

Join a dynamic and rapidly growing company that values innovation, teamwork, and customer satisfaction. We pride ourselves on providing exceptional service and creating a positive impact in the financial sector. Our team is dedicated to helping clients make the most of their investments and savings, and we are looking for passionate individuals to join us on this journey.

The role of Contact Centre Agents:

  • Making outbound calls daily to existing customers, focusing on upselling products such as ISAs and investments.
  • Achieve a conversion rate of 5%, resulting in 5 sales per day.
  • Provide excellent customer service with a focus on retention and satisfaction.
  • Participate in a comprehensive 2-week training program, including call listening and product knowledge.
  • Work collaboratively within a team to meet and exceed sales targets.
  • Maintain accurate records of calls and sales in the company database.
  • Adhere to company policies and procedures, including compliance with background checks.

The ideal Contact Centre Agents:

  • Proven experience in inbound and outbound sales, preferably within a call centre environment.
  • Strong customer service skills with a focus on retention and upselling.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle a high volume of calls.
  • Self-motivated with a strong desire to achieve sales targets.
  • Basic understanding of financial products and services is advantageous.
  • Proficient in using CRM systems and Microsoft Office Suite.

  • Contact Centre Agents

    2 weeks ago


    Withdean, United Kingdom Brook-St Hiredonline Full time

    **Contact Centre Agents - Central Brighton** - £25,000 per year - Commission - Excellent company benefits 3rd November Start Join a dynamic and rapidly growing company that values innovation, teamwork, and customer satisfaction. We pride ourselves on providing exceptional service and creating a positive impact in the financial sector. Our team is...


  • Withdean, United Kingdom Pensions Regulator Full time

    **Details**: **Reference number**: - 422945 **Salary**: - £62,775 - A Civil Service Pension with an employer contribution of 28.97% GBP **Job grade**: - Other **Contract type**: - Permanent **Type of role**: - Other **Working pattern**: - Full-time **Number of jobs available**: - 1 **Contents**: - Location - About the job - Benefits - Things...

  • Debt Recovery Agent

    2 weeks ago


    Withdean, United Kingdom Pensions Regulator Full time

    **Details**: **Reference number**: - 381511**Salary**: - £28,233- A Civil Service Pension with an employer contribution of 28.97%**Job grade**: - Other**Contract type**: - Permanent**Type of role**: - Other**Working pattern**: - Flexible working**Number of jobs available**: - 2Contents Location About the job **Benefits**: Things you need to...


  • Worthing BN BU, United Kingdom Jacobs Steel Estate Agents Full time

    Have you recently finished college and have an interest in property?Do you enjoy building relationships and delivering great customer service?Do you want to have a career in a position which offers diversity in a fast and dynamic environment?If your answer is yes to the above, we would love to hear from you as we continue to recruit for our apprenticeship...


  • Hassocks BN AP, United Kingdom AGFS Full time £30,000 - £35,100 per year

    Are you looking for a management role that makes a difference ? As a child contact centre manager you can help facilitate family time for children and parents not living together.What are child contact services ?Child Contact Centres offer a welcoming space for children to engage in family time with a parent or a significant other who does not live with...


  • Westerham TN BN, United Kingdom Bombardier Full time

    Bombardier's Business Aircraft London Service Centre in Biggin Hill is part of an award-winning network and is the flagship of Bombardier's European operation. This Base and Line Maintenance Centre is the fastest-growing Service Centre in Europe and the largest Business Aircraft OEM in the UK. The facility has the capabilities to perform an array of...


  • Ditchling BN, United Kingdom Notcutts Garden Centre Full time £12,310 per year

    Outdoor Retail Assistant - Garden Pride Garden Centre, DitchlingPart time hours hours average per week. This will include working alternate weekends and bank holidays on a rota basis with the rest of the team.Competitive rate of payNotcutts is the third largest Garden Centre Group in the UK.We are recruiting an Outdoor Retail Assistant to work with our...


  • Withdean, United Kingdom Ambassador Theatre Group Full time

    **Role**: Hospitality, Bars & Catering - **Salary**: £12.96 per hour - **Hours**: 20 - **Type**: Permanent - Part Time - **Closing Date**: 13-01-2025 at 23:59 - **Location**: 10 New Road, Brighton BN1 1UF **Colonnade Bar Supervisor** **ATG Entertainment is proud to stand at the forefront of the live entertainment industry.** Our expertise and...


  • London SWP BN, United Kingdom The Motor Ombudsman Full time £27,300 - £30,000 per year

    Job Title: Consumer Contact Adviser (Customer Service)Permanent - Full timeResponsible to: Consumer Contact ManagerRole overview:The Motor Ombudsman's mission is to provide the best ombudsman & dispute resolution service through passionate, engaged people, driving excellence in customer service across the automotive sector.We take PRIDE in what we do, and...


  • Worthing BN DS, United Kingdom Southdowns Insurance Services Ltd Full time

    Job OverviewAs a customer service agent you will be helping our customers, dealing with new and existing policies.You will be delivering outstanding experiences by providing practical solutions regarding current or new policies. You will use your organisational skills in a kind and empathetic way, ensuring our customers are cared for at every step of the...