E-Commerce Marketplace Specialist

10 hours ago

ChesterleStreet, Durham, United Kingdom Clarks Full time

Overview

Based at our Head Office in Street, Somerset, this role is available on either a Fixed-Term or permanent contract.

Responsible for the Trading of multiple Marketplace stores to deliver commercial growth within the eCommerce channels of Clarks UK, ROI & EU.

Responsibilities

Delivering and managing the trading plan for the UK, ROI & EU Marketplaces. Working alongside the wider ecommerce and global brand teams to align all trading activity and ensure a consistent approach for the brand that is appropriate to drive online commercial performance.

Trading and optimising all e-commerce Marketplaces, completing regular housekeeping checks, continuous storefront optimisation, identifying opportunities to increase revenues and building and maintaining relationships with Marketplace partners.


Provide daily and weekly reporting of Marketplace performance, providing insight on sales performance and actions required to achieve the regional targets.

Update Marketplaces based on agreed plans with Ecommerce Trading and Performance Manager and Head of Ecommerce. Working with front end developers to implement asset updates and managing all onsite bestsellers to optimise product rankings across all Marketplaces.

Ensure that Marketplace promotional and marketing plans are aligned to Clarks' owned websites. Build a strategy to ensure Marketplace followers are regularly updated with Newsletter sends (where available).

Collaborate closely with the Product Data and eCommerce Visual Merchandising teams to maintain optimal levels of product listings at all times.

Support with identifying and onboarding new Marketplace opportunities – work collaboratively with the Digital Operations team and wider business teams to achieve desired Marketplace roadmap.

Qualifications

  • Proven experience as a Marketplace Specialist or a clear understanding of marketplace trading
  • Strong commercial mindset and ability to drive positive commercial outcomes.
  • Data analytical skills: capable of analysing, critiquing, and proposing solutions for better decisions.
  • In-depth knowledge of Marketplace Optimisation techniques/tools and eCommerce best practices.
  • Ability to identify and execute opportunities for profitable growth.
  • Comfortable working under pressure in a fast-paced environment.
  • Self-sufficient and adaptable to working independently
  • Excellent attention to detail and commitment to accuracy and high standards.
  • Enthusiastic, positive attitude, and determination to achieve results.

Why join us? 

At Clarks, you'll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business. 

About Clarks 

Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825 when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time, it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive, more than 22,000 pairs of shoes have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950, to the iconic Wallabee, each design has an instantly recognisable signature that makes it unmistakably Clarks. 

This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice. 

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