Spa Therapist/Receptionist
7 days ago
At Elements Boutique Spa, we believe in creating escapes that do more than refresh, they restore the soul. Nestled in the heart of the Somerset Levels, our award-winning spa combines luxury, nature and well-being in a truly unique way — for both our guests and our incredible team.
As part of the Windmill Retreat Estate, home to luxury lodges and the new Elements Suites, we offer a serene and inspiring setting where every detail is designed to bring calm, comfort and genuine care.
Job Summary:
We're looking for a passionate Spa Receptionist & Therapist to join our friendly, professional team. This dual role is ideal for someone who loves delivering exceptional treatments while creating a warm, welcoming front-of-house experience.
What You'll Do
- Deliver professional, high quality treatments tailored to each guest.
- Welcome and check in guests, ensuring a smooth and memorable experience.
- Manage bookings, payments, and spa queries.
- Support the team in maintaining the spa.
- Promote treatments, products, and spa experiences to enhance guest satisfaction.
- This role does include evenings and weekends on a rota'd basis.
Requirements:
- NVQ Level 2 & 3 Beauty Therapy or equivalent - (any additional qualification are a plus)
- Experience in a spa or luxury hospitality environment is beneficial
- Excellent communication and interpersonal skills.
- Confident in both treatments and front of house duties.
- Friendly, professional and passionate about wellness and guest care.
- Well-organised with excellent communication and teamwork skills.
- Flexible, proactive, and eager to grow within a supportive spa environment.
Benefits:
- Staff discounts on treatments and retail products
- Ongoing training and development
- Friendly and supportive team environment
- Opportunity to grow within a luxury spa setting
- Part paid Lunch breaks
- Daily massage limit
- Free uniform
- Free parking
- Free lunch provided
- Overtime often available
- Work in a stunning countryside setting surrounded by nature.
- Be part of an award-winning, family-run spa that values its people.
Job Type: Full-time
Pay: From £12.50 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Application question(s):
- Are you available to work weekends?
Work Location: In person
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