Receptionist

The Role

The Levels School is an Independent Specialist Day School offering high quality education and exemplary pastoral care to students with a range of complex, specific learning differences that may include speech, language, and communication needs. Our teaching and learning provision would also meet the needs of individuals presenting with a similar learning profile to those with dyslexia and other Speech and Language Communication difficulties. Individuals with these differences often have difficulties with working memory, executive function, and speed of processing. In our experience these learners can often suffer with anxiety and have a low self-concept so we are also able to support vulnerable learners that suffer with fatigue or who may have been out of school due to anxiety.

An opportunity has arisen for a receptionist to oversee our Front of House with a warm, professional manner and a passion for supporting young people and their families. You will play a key role in ensuring the smooth running of our front-of-house operations, providing a welcoming and efficient reception service and supporting the wider administrative team.

We are accepting applications for Full Time and Part Time hours as well as Term Time Only and All Year Round on a salary above Living Wage. You'llbe the first point of contact for visitors, students, and staff, helping to create a positive and safe environment for all.

Please email Alison Hood for our Receptionist/Front of House job description or if you have any questions.

Closing date – 12th December 2025

Please note, we reserve the right to close the vacancy early should we receive a suitable number of applications.

The Levels School is committed to safeguarding and promoting the welfare of everyone in our care. This post is subject to an enhanced DBS check and suitable references will be sought prior to your employment start date.

Main Responsibilities

The successful candidate will need to be motivated and enthusiastic. You will be joining a committed and dedicated team that have high expectations for students and work hard to ensure they achieve their maximum outcomes.

You will provide a warm welcome for parents, visitors and colleagues and deal with their requests in an efficient and professional manner. Your role will include monitoring and maintaining accurate computer records of pupil attendance using our MIS system, this will include liaising with key staff members and reporting to Local Authorities.

You will ensure the reception area is kept tidy, organised and in good order at all times, making sure there are sufficient office resources available. The role will require you to answer the telephone in a friendly, professional and efficient manner and record and pass on messages as appropriate.

You will have a commitment to promoting the ethos and values of the school and getting the best outcomes for all pupils, You may be experienced in working within a SEND setting or with predominantly SEND pupils this isn't essential.

We can offer:

• Opportunities for career development and wide-ranging experiences
• Excellent training and ongoing support from experienced specialist teachers and therapists both in their subject specialisms and in SEND
• A strong emphasis on staff wellbeing
• A collaborative and supportive team

The Ideal Candidate

• Have excellent communication and interpersonal skills, with the ability to engage warmly and professionally with students, staff, parents, and visitors.
• Be confident using IT systems, including Microsoft Office and email
• Be highly organised, with strong attention to detail and the ability to manage multiple tasks in a busy environment.
• Demonstrate empathy, patience, and a calm approach when dealing with sensitive situations or safeguarding matters.
• Be committed to confidentiality, safeguarding, and promoting the welfare of children and young people.
• Be flexible, reliable, and enthusiastic about working in a school setting.
• You will need to have excellent administration skills and have the ability to work effectively as part of a busy team. Previous experience of working as a receptionist would be very beneficial, but not essential. Applicants must have a good business / customer service ethic and be flexible in their approach to work.
• All applicants must also have an A* - C GCSE in English or equivalent

About the school/organisation

The Levels School is an independent specialist day school offering high-quality education and exemplary pastoral care to students with dyslexia and co-occurring difficulties. Our teaching and learning provision would also meet the needs of individuals presenting with a similar learning profile to those with dyslexia and other speech, language, and communication difficulties.

Package Description

• Option to opt into a Salary Sacrifice Pension with Employer contribution
• Ability to opt into a Salary Sacrifice Electric Car Scheme
• Strong emphasis on Staff Wellbeing and culture of support for staff
• Neuroaffirming workplace with Access to Work completed for relevant staff
• Reflective practice for Senior and Middle Leaders
• Cycle to Work Scheme
• Free Parking
• Access to free Wellbeing App
• Personalised Birthday Vouchers