Market Performance Data

Lloyd's is the world's leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market's brightest minds, working together for a braver world.

Our role is to inspire courage, so tomorrow's progress isn't limited by today's risks.

Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that's more sustainable, resilient and inclusive, you'll find a home at Lloyd's – build a braver future with us.

This is a key role supporting the Office of the Chief of Market Performance (The Market Performance function comprises of Syndicate Performance, Class Underwriting Performance & Solutions, Delegated Authority, Claims and Catastrophe Risk & Reinsurance Analytics and is headed up by the Chief of Market Performance), reporting to the Chief of Staff, focused on
delivering high-quality data analysis and management information
that enables strategic decision-making and performance oversight across the Lloyd's market, ensuring the function's operational and strategic priorities are achieved. The
Data & MI Analyst will provide analytics and insights to the senior leadership team of Market Performance
, highlighting market, syndicate or class level trends. Main responsibilities will include taking ownership for the creation of MI, providing insight and analytics into market wide trends on a quarterly basis focusing on the "so what", and to provide the data and analytics to support external and internal presentations.

Accountabilities:

• Lead the preparation a variety of qualitative and quantitative reports and management information, for internal and external stakeholders ensuring outputs are accurate, insightful, and aligned with strategic priorities. Work closely with colleagues of all levels to compile and sign submissions off.
• Responsible for manipulating data, producing insight and recommendations to ensure effective and informed decision making, and to communicate key messages in terms of performance management process, and syndicate and class of business performance etc.
• Design and deliver high-impact MI and analytics, providing expert-level analysis and actionable insights to the Senior Leadership Team. Use knowledge of the Lloyd's and wider insurance market to interpret trends, identify risks and opportunities, and make strategic recommendations.
• Own the end to end MI process within the Office of the Chief of Market Performance, including data extraction, production, analysis and visualisation. Ensuring reporting is timely, relevant and supports market performance oversight at market, syndicate and class levels.
• Responsible for the creation and collation of MI for the Market Performance SLT, working with the individual Directors to ensure MI is reflective and informative of their area. Responsible for production and collation of monthly/quarterly reporting packs at market, syndicate or class level, bringing a sophisticated approach to analytics in conjunction with Portfolio Analytics team to identify performance drivers and make recommendations for appropriate action plans or objectives.
• Support external and internal communications, in collaboration with the Market Performance Business Manager, by providing data driven insights, analysis and visual materials for external and internal presentations (including market messages, speeches, training, regulatory requests, annual results, rating agencies) on behalf of all of the Directors in Market Performance. Maintain a central library of collateral for consistency and reuse.
• Drive continuous improvement in reporting and analytics, identifying areas of improvement in our reporting, dashboards, processes and applications to create efficiencies.
• Extract and analyse data from key systems including Business Objects, Qlik Sense, Dynamics and other applications to support decision-making, performance monitoring and reporting.

Skills

• Analytical capability with strong data manipulation skills (Excel, Power BI, Qlik Sense)
• Ability to produce clear, insightful MI and performance reports for senior stakeholders
• Strong communication skills – able to summarise complex data into compelling narratives
• High attention to detail, demonstrating thoroughness and accuracy
• Excellent organisational skills, with the ability to work under pressure and manage multiple priorities
• Effective relationship builder and sound stakeholder management skills
• Proactive and self-motivated with a continuous improvement mindset
• Skilled in creating dashboards and visualisations to support decision-making
• Ability to be creative, able to deal with complex problems and develop innovative solutions
• Confidence and experience of making informed decisions
• High level of data literacy competence for the storage, analysis, interpretation and presentation of data, including knowledge of business intelligence tools, e.g. Business Objects, Qlik Sense

Experience

• Proven experience in producing MI and preparing reporting packs to different stakeholders
• Experience in analysing market, syndicate, or class-level performance data
• Track record of supporting strategic decision-making through data insights
• Demonstrated ability to contribute to continuous improvement of reporting and analytics processes
• Experience working collaboratively across teams to deliver high-quality outputs
• Track record of achieving high professional standards

Diversity and inclusion are a focus for us – Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our website.

We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility.  Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc).  These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.

By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems.

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