SDR Team Lead/Supervisor

Location: Databarracks, Battersea, London (On-Site)

Salary: £45,000 – £55,000 base + commission

Benefits: Private medical insurance, pension, Other

Start date: ASAP

Hours of work: Full time

The role

This isn't just another SDR position with a fancy title. As SDR Team Lead, you'll be the daily heartbeat of our London-based sales development team leading from the front, not from behind a desk.

You'll split your time between being a top-performing SDR yourself and supporting your teammates to reach their potential. When the Head of SDR is in our Chesterfield office, you'll be their eyes, ears, and hands in London – keeping the team motivated, maintaining standards, and ensuring nothing falls through the cracks.

If you're an ambitious SDR who's ready to step up, who leads by example rather than delegation, and who wants to develop genuine leadership skills while still carrying your own quota, this role offers the perfect balance of individual contribution and team development.

Why this role matters

You'll be the connective tissue between strategic leadership and daily execution. You'll translate vision into action, spot problems before they escalate, and celebrate wins as they happen. Most importantly, you'll shape the culture and performance of a team that protects UK organisations from catastrophic IT failures.

Responsibilities

As an SDR (70% of your time):

• Generate quality meetings for Account Executives through multi-channel outreach (phone, email, LinkedIn, events)
• Maintain your own pipeline and consistently hit or exceed individual SDR targets
• Demonstrate best practices in prospecting, qualification, and relationship-building
• Be the standard others aspire to your performance sets the bar

As Team Lead (30% of your time):

• Serve as the on-the-ground leader for the London SDR team, providing daily guidance and support
• Act as the primary liaison between the team and the Head of SDR, ensuring seamless communication when they're in another
• Conduct regular check-ins with team members to monitor performance, provide coaching, and address challenges
• Review and provide feedback on calls using Gong, helping team members refine their approach
• Monitor team metrics and activity levels, identifying trends and opportunities for improvement
• Facilitate daily huddles or team stand-ups to maintain momentum and alignment
• Support onboarding of new SDRs, ensuring they understand expectations and have the resources to succeed
• Escalate issues appropriately while resolving day-to-day challenges independently
• Foster team culture built on collaboration, continuous learning, and genuine curiosity
• Recognise and celebrate individual and team achievements

The candidate

The ideal candidate will have:

• A proven track record of SDR success, consistently hitting or exceeding targets
• The ability to lead naturally through influence and example, not authority
• A balance empathy with accountability—you support your team while maintaining standards
• A proactive communication style and natural drive to keep stakeholders informed
• Composure under pressure, making confident, well-judged decisions independently
• A genuine commitment to developing others while continuing to invest in your own growth
• An openness to feedback and use it to continuously improve
• A team-first mindset, to support the overall team performance and dynamics

Essential skills:

• Proven SDR experience (minimum 3-5 years in a B2B sales development role)
• Demonstrated leadership capability (even informal—mentoring, training, or leading projects)
• CRM proficiency with Salesforce (or similar platforms)
• Organisational skills: Ability to balance individual IC work with team leadership responsibilities
• Self-awareness: Know when to ask for help and when to make the call yourself

The company

Databarracks is an IT Resilience managed service provider with our headquarters in South West London. We do more than just protect technology – we enable our customers to get on with what they do best when the worst happens. We've grown substantially, winning new business and industry awards typical of companies many times our size, all while maintaining small company ethos and hiring clever, motivated people who are invested and enjoy what they do.

We're a tight, focussed team, with the internal resources to provide meaningful opportunities for progression and on-the-job training. Some of our most senior staff members started in entry-level positions and have, through a combination of personal drive and internal support, made leaps up the career ladder.

Apply now and join a team that will challenge you to be your best.