Contact Centre Clerk

2 days ago


Preston PR PZ, United Kingdom Sarah Plumb Ltd TS Plumbs Full time

About Us

Plumbs is a family run business dedicated to providing high-quality soft furnishings to our customers. We pride ourselves on our close-knit team and collaborative work environment.

We produce a range of Furniture Covers, Re Upholstery and Curtains for customers nationwide.

Job Role:

We are currently seeking a Temporary Contact Centre Clerk (6 months) to join our team in the Contact Centre. It is essential candidates are enthusiastic, committed, customer focused and have a desire to help others as the Contact Centre is the first point of contact for our customers.

Responsibilities:

  • Answering incoming Telemarketing and Customer Service calls aiming to meet the needs of our customers.
  • Making outgoing calls to previous customers and assisting in outbound campaigns.
  • Accurate data input on to the computer system.

Qualifications & Skills:

  • Confident telephone manner.
  • Ability to work independently or as part of a team.
  • Excellent communication skills to interact with colleagues, customers and clients.
  • Proficiency in excel an advantage.
  • Flexible.
  • Enthusiastic
  • Committed

Benefits:

  • Company pension
  • Free parking
  • EAP & WiderWallet
  • LoS awards
  • 24 Days Holiday, plus Bank Holidays (Pro rata)

Working Hours:

  • Wednesday & Thursday - 09:30am to 17:30pm
  • Friday - 09:00am to 17:00pm

Job Types: Part-time, Temporary

Contract length: 6 months

Work Location: In person



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