Technical Operations Manager

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

Make an Impact at RSM UK
This is a unique opportunity for a Technical Operations Manager to join the Consulting Technical team. You will play a pivotal role in supporting the delivery of technical projects, driving operational effectiveness, and enabling the Technical Partner to focus on strategic priorities. The role is hands-on, with no line management responsibility, but requires someone who is proactive, highly organised, and able to take ownership of tasks from inception to completion. Internal applicants may be considered for this role on a secondment basis.

You'll make an impact by:

• Providing direct support to the Technical Partner, acting as a trusted adviser and sounding board on a range of technical and operational matters
• Drafting, reviewing, and coordinating technical documents, reports, and presentations, ensuring high standards and timely delivery
• Taking responsibility for the first draft of key documents, policies, and communications, synthesising input from multiple stakeholders
• Project managing technical initiatives, tracking progress, identifying risks, and ensuring actions are completed
• Liaising with technical specialists, client-facing teams, and business partners to gather information, share knowledge, and drive best practice
• Supporting the Technical Partner in preparing for meetings, collating agendas, briefing materials, and following up on actions
• Maintaining a log of lessons learned and best practices, sharing insights across the technical team
• Embracing digital tools and approaches to enhance efficiency and effectiveness in all tasks
• Undertaking research, data analysis, and benchmarking to inform technical strategy and decision-making
• Providing ad hoc support on special projects and technical initiatives as required

What we are looking for:

• Proactive, self-starter with a "can-do" attitude; able to work independently and take ownership of tasks
• Excellent written and verbal communication skills, with the ability to draft clear, concise documents for a range of audiences
• Strong organisational and project management skills; able to manage multiple priorities and deliver to deadlines
• High attention to detail and commitment to quality
• An individual comfortable working with ambiguity and able to synthesise information from diverse sources
• Collaborative, diplomatic, and able to build relationships across technical and business teams
• IT proficient, especially in MS Office (Word, Excel, PowerPoint, Teams); willingness to embrace new digital tools
• Experience in a technical, compliance, or consulting environment is desirable

What we can offer you:
We recognise that our people are our most important assets. That's why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work.

• Hybrid and Flexible working
• 27 Days Holiday (with the option of purchasing additional days)
• Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP
• Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team

Diversity and Inclusion at RSM

At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.