Technical Operations

Our mission is to hasten the transition to universally accessible healthcare. We deliver on this mission by enabling innovators to bring cutting-edge software and AI to the healthcare market safely and quickly. We're regulated by the UK Government and European Commission to do so.

Our certification process is optimised for software and AI, facilitating a more efficient time to market, and the frequent releases needed to build great software. This ensures patients safely get the most up-to-date versions of life-changing technology.

Come help us bring the next generation of healthcare to the people who need it.

As part of Technical Operations, you'll help define how modern conformity assessment bodies function - bringing the same rigour regulators expect, with the efficiency and innovation of a technology company.

This is a highly varied and intellectually demanding role. You'll work across regulatory, technical, and operational domains to help design, run, and optimise the processes that allow Scarlet to operate as a Notified Body under the EU MDR and beyond.

You'll collaborate closely with engineers, product managers, regulatory experts, and commercial teams. Over time, you'll become a leading expert in your domain and have the opportunity to contribute to shaping how digital health and AI medical devices are regulated globally.

What the Job Involves

• Translate regulation into systems: Decompose regulatory and standards requirements (e.g. EU MDR, ISO 17021, etc) into clear, operational processes that can be implemented and automated.

• Own and optimise core compliance processes: Operate and continuously improve Scarlet's processes for maintaining regulatory designations, including competence management and certification processes.

• Collaborate with Product and Engineering: Work alongside internal teams to design and build tools that make regulatory compliance efficient, auditable, and scalable.

• Manage regulatory data: Harness compliance data to drive better decisions across the organisation.

• Grow into a subject-matter expert: Develop deep expertise in specific regulatory domains (e.g. software and AI medical devices) and contribute to regulatory strategy and thought leadership.

• 3–5 years of experience in operational or analytical roles, in a start-up, scale-up, or other fast-moving environment. Ideally experience working in a compliance role, or in a regulated industry.

• Technical skills: You have exposure to scripting languages (Python/JavaScript) or automation tools.

• Analytical and systems thinker: You can deconstruct complex systems - technical, regulatory, or operational - and design pragmatic, elegant solutions.

• Ambiguity translator: You enjoy being confronted with ambiguous problems or contexts, and can extract the essentials accurately.

• Ferociously curious: You dig deep to understand how things work, challenge assumptions, and bring new perspectives.

• Excellent communicator: You write and speak clearly, structure your thinking, and can explain complex topics simply.

• Collaborative operator: You thrive working with multidisciplinary teams - from engineers to legal and quality experts.

• High agency: You see problems as opportunities, you hunt down new problems and solve them before they materialise.

1. Intro call with Tiri – 20 mins

2. Team interview with Sarah - 45 mins

3. Technical / Process problem-solving interview with Tiri – 45 mins

4. Regulatory problem-solving interview with Felicity – 45 mins

5. Culture & values interview with James and Jamie – 2 × 30 mins

6. References

7. Offer

Where possible, we will try to collapse some of the core interviews into one session in our London office.