Legal Secretary

An opportunity has arisen for a Legal Secretary to join our busy and growing Northern Ireland team, based in our central Belfast offices. You will be working alongside our litigated file handlers ensuring that we deliver market leading results for our clients. Our team handles all areas of insurance litigation from credit hire through to motor, casualty, disease and property, acting on behalf of a broad spread of insurer and corporate clients. You will assist the file handlers in the day to day handling of cases, dealing with audio typing, liaising with third parties and managing key dates, working as a team at all times.

Key Accountabilities

• All forms of typing / audio typing – letters, memos, emails, documents,
• Preparation of Court documents and Briefs
• Making telephone calls and receiving telephone messages on behalf of the solicitor
• Sending and receiving e-mail messages on behalf of the solicitor,
• Making appointments, keeping records and contacts up to date,
• Filing, and photocopying duties, keeping records up to date,
• Adherence to ISO 9001 standards,
• Being a support to the firm and the wider team, as and when required.

Working Hours

35 hours per week

Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.

Primary location for this role is Belfast

• Audio / copy typing,
• PC literate, MS Word, MS Excel, Case Management
• MS Outlook – working knowledge of how to create and maintain contacts, working knowledge of diary maintenance, including joint diaries with other solicitors. Extensive knowledge of email especially working with attachments
• Photocopying, binding, scanning, filing,
• Effective time management – prioritise work for solicitor,
• Diary management,
• Good communication skills and telephone manner,
• Well presented, polite and professional,
• Maintain confidentiality and work without supervision.

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death in Service
• Critical Illness Cover
• PHI/Income Protection (Private health insurance)
• Pension Contribution based 5% Employee / 3% Employer
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets
• after successfully completing probation

Keoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.

With more than 50 years' experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.

We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we've transformed the claims handling process for low-value personal injury claims; we've reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.