Inbound Customer Service Representative

1 week ago

Birmingham B RB, United Kingdom SB Global Network Full time £28,000 - £32,000 per year

Inbound Customer Service Representative – Full Time | No Experience Needed | Career Progression

Looking for a role where every day brings new challenges, growth, and opportunities to shine? Join our fast-paced Sales and Marketing company as an Inbound Customer Service Representative and start building a career that grows with you

We're looking for enthusiastic, people-focused, and driven individuals who love connecting with customers, solving problems, and delivering amazing service. You don't need experience – we'll provide full training, mentoring, and all the support you need to succeed.

What You'll Be Doing:

  • Handling inbound customer enquiries with professionalism, enthusiasm, and care
  • Providing information and guidance on products, services, and promotions
  • Delivering excellent customer service and ensuring every interaction leaves a positive impression
  • Managing orders, account updates, and general queries efficiently and accurately
  • Building rapport with customers to create lasting relationships and brand loyalty
  • Collaborating with the wider team to meet service and performance goals
  • Identifying opportunities to improve the customer experience and drive results
  • Participating in ongoing training to develop communication, service, and leadership skills

What We Offer:

  • Full, structured training and mentoring – no experience required
  • Clear progression opportunities into senior, leadership, and management roles
  • Professional development programmes to build your skills and confidence
  • A supportive, high-energy team culture with recognition and rewards
  • Competitive pay structure with performance-based incentives

About You:

  • Confident communicator with a friendly, positive personality
  • Passionate about delivering outstanding customer experiences
  • Reliable, proactive, and eager to learn new skills
  • Comfortable working in a fast-paced, goal-oriented environment
  • Motivated by personal and professional growth

Why Join Us:

You'll gain transferable skills in communication, leadership, and business development, all while working in a company that truly invests in its people.

If you're ready to grow, learn, and achieve your goals in a supportive, ambitious environment, apply today and start building a future you can be proud of.

Job Types: Full-time, Permanent

Pay: £14.00-£16.00 per hour

Benefits:

  • Canteen
  • Company events
  • Free parking
  • Gym membership
  • Health & wellbeing programme
  • On-site parking

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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