Outbound Logistics Manager

2 days ago

London, Greater London, United Kingdom IMPACT EVOLVE Full time £45,000 - £55,000
Outbound Logistics Manager

Location: London (hybrid – 50% office Oxford Circus, 50% remote)
Salary: Circa £45,000–£55,000 DOE

IMPACT EVOLVE are proud to be partnering with an iconic Japanese lifestyle brand, to appoint a Outbound Logistics Manager to their growing EMEA team.

This is an opportunity to join a brand at a pivotal moment, scaling fast, building independence from shared services, and expanding its footprint across Europe. You'll bring structure, visibility, and commercial edge to a business that's evolving from "start-up mode" into a mature, data driven operation.

From day one, you'll take ownership of outbound logistics across retail, e-commerce, and marketplace channels, ensuring performance, service, and customer experience keep pace with growth.

Key Responsibilities

3PL & Warehouse Operations
Supervise outbound logistics performance across European 3PL partners — ensuring warehouses have the right training, materials, KPIs, and SLAs in place.

Retail & E-commerce Fulfilment
Own delivery and returns visibility across retail, e-commerce, and marketplace (Zalando) channels. Track delays, escalate proactively, and partner with Customer Service and Retail teams to keep things running smoothly.

Customer Experience (WISMO)
Analyse "Where Is My Order" queries, identify root causes, and build processes that reduce friction and improve delivery experience.

Cost Control & Procurement
Develop structured monthly cost reports and track trends vs. budget. Manage procurement for outbound logistics and retail packaging, liaising closely with Finance.

Retail Packaging Management
Forecast packaging needs, manage suppliers across Europe and Asia, and prevent last-minute shortages through smart planning.

Continuous Improvement
Create standard trackers and KPIs, establish feedback loops, and drive operational excellence through data-led decision-making.

Travel
Support site visits, warehouse reviews, store openings, and events across Europe — travel c.20%.

What We're Looking For

  • 5+ years' experience in logistics, supply chain, or operations roles.

  • Proven track record in direct-to-consumer environments (retail/e-commerce focus ideal).

  • Systems-savvy with strong analytical skills. SAP experience preferred (S/4HANA a plus).

  • Hands-on, adaptable, and comfortable rolling up sleeves to solve operational issues.

  • Excellent communicator across cultures and time zones; Japanese or additional European languages a plus.

  • Experience in cost reporting, procurement, and packaging logistics is desirable.

What Success Looks Like

  • Full visibility and control of outbound logistics across all channels.

  • 3PLs aligned, KPIs tracked, and performance communicated clearly.

  • Cost reporting embedded and actionable insights delivered monthly.

  • WISMO and delivery queries are reduced through smarter processes.

  • Retail packaging is consistently available.

  • Logistics operating as a seamless enabler of growth across EMEA.

Hiring Process

  • Deep dive video interview with IMPACT EVOLVE

  • First stage interviews with customer (cross-functional team)

  • Final stage wrap-up interview with customer

IMPACT EVOLVE are committed to fairness, equity, and inclusion. We welcome applicants from all backgrounds and will provide adjustments as needed throughout the process.

Apply today. Bring structure, visibility, and excellence to a global icon in motion.

  • Outbound Logistics Manager

    1 week ago

    London, Greater London, United Kingdom Impact Evolve Full time £45,000 - £55,000 per year

    Outbound Logistics Manager Location: London (hybrid - 50% office Oxford Circus, 50% remote)Salary: Circa £45,000-£55,000 DOEIMPACT EVOLVE are proud to be partnering with an iconic Japanese lifestyle brand, to appoint a Outbound Logistics Manager to their growing EMEA team.This is an opportunity to join a brand at a pivotal moment, scaling fast, building...

  • Dispatch & Logistics

    7 days ago

    London, Greater London, United Kingdom c-c55f-4e1f-8a39-9ce82d2867ca Full time £18,592 - £35,000 per year

    OverviewWe are seeking a reliable and organised Dispatch & Logistics Person to handle daily outbound and inbound operations, manage delivery drivers, possibly provide driver cover in an emergency.Key ResponsibilitiesPack and prepare daily shipments.Manage daily driver routes.Oversee dispatch accuracy, schedules, and shipment quality.Raise purchase orders and...

  • Outbound Sales Manager

    2 weeks ago

    London, Greater London, United Kingdom Utility Warehouse Full time £60,000 - £120,000 per year

    Company Description Location: Hybrid, 2 days a week in our Colindale or Farringdon officeHi We're UW. We're on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savingsWe're aiming to double in size as we help more people to stop wasting time and money....

  • Logistics Manager

    1 week ago

    London, Greater London, United Kingdom SharkNinja Full time £45,000 - £70,000 per year

    About UsSharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world.Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one...

  • Outbound Sales Specialist

    2 weeks ago

    London, Greater London, United Kingdom SalesCaptain Full time £40,000 - £80,000 per year

    About SalesCaptainSalesCaptain is one of the fastest-growing GTM & outbound agencies globally. We help B2B SaaS companies like GlossGenius, Robin AI, and brands like Nestlé grow pipeline using AI-led outbound and data-driven GTM execution.We're now expanding our in-house Sales team and looking for a BD & Outbound Sales Specialist to run multichannel...

  • Outbound Sales Data Manager

    1 week ago

    London, Greater London, United Kingdom Vero Tech Sales Full time £60,000 - £120,000 per year

    We're on the hunt for aData Managerwho's equal parts sales whiz, digital detective, and systems thinker.Your job: buildkiller lead liststhat fuel high-performance outbound campaigns and shape thedata strategythat powers both our agency and our clients. Your aim should be to get us ahead of the game.Forget cookie-cutter databases — you'll get creative...

  • Founding Outbound SDR

    1 week ago

    London, Greater London, United Kingdom Cosine Full time £30,000 - £65,000 per year

    Job title:Founding Outbound SDRLocation: LondonStart date:ASAPReports to: CROCompensation:£40k–£65k (£30–£45k base + £10–£20k bonus) plus equityCosine at a glanceCosine is an autonomous, on-premise coding agent post-trained on human reasoning data to deliver unmatched software-engineering accuracy, security, and speed for regulated...

  • Outbound Growth Executive

    2 days ago

    London, Greater London, United Kingdom Pinpoint Full time £40,000 - £80,000 per year

    Outbound Growth Executive (HR Tech)Department: MarketingEmployment Type: Full TimeLocation: United KingdomReporting To: Director of Growth Marketing Compensation: £45-60k base salary + commission (£20k at target, uncapped potential) = £65-80k OTEDescription Hey I'm Emily, Director of Growth Marketing at Pinpoint.We're a high-growth HR tech start-up...

  • Outbound Growth Executive

    4 days ago

    London, Greater London, United Kingdom Pinpoint Applicant Tracking System Full time

    Hey I'm Emily, Director of Growth Marketing at Pinpoint.We're a high-growth HR tech start-up building and selling software that helps in-house recruitment teams attract, hire, and onboard the right talent. Today, we have a strong foundation in place, with a mature product, rapid growth, strong product-market fit, and happy customers.In 2025, we're...

  • Senior Outbound SDR – Fully Remote

    2 days ago

    London, Greater London, United Kingdom CH4B Ltd (Central Hub 4 Business) Full time £34,000 - £65,000 per year

    CH4B – Central Hub 4 Business:We're hiring a Senior Outbound SDR to book high-quality discovery calls with UK SME business owners for our coaching-led CH4B membership programmes.This is a fully remote, high-performance outbound role for SDRs with 3–5 years B2B cold outreach experienceThe Package:£35,000 - £40,000 basic salary (depending on...