Hotel Sales Executive

Job Ref: INT24034

Branch: Mercure Maidstone Great Danes

Location: Mercure Maidstone Great Danes, Nr Maidstone

Salary/Benefits: £27,820.00 per annum

Contract type: Permanent

Hours: Full Time

Hours per week: 40

Posted date: 07/10/2025

Closing date: 20/11/2025

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Free staff parking
• Access to hotel gym facilities

A day in the life of…

As Hotel Sales Executive, your role will be to carry out projects and generate leads resulting in revenue growth within the business and support the delivery of the commercial strategy. Identifying any new leads and contacts, working with the front of house teams in driving engagement. You will conduct sales lead calls to potential new accounts and clients and ensuring all sales databases are kept accurate and up to date. Performing general office duties and administrative tasks where needed which include weekly and monthly reports.

What do we need from you?

• Communication Skills: As the face of our hotel, you'll need to have excellent communication skills to successfully interact with clients, vendors, and hotel staff. You should be able to communicate effectively in writing and verbally and have strong interpersonal skills.
• Organisational Skills: Strong organisational skills are essential for this role. You'll need to be able to manage multiple tasks, prioritise responsibilities, and work effectively under pressure. They should have excellent attention to detail and be able to manage budgets and schedules.
• Customer Service Skills: you'll work with our guest first hand so you'll need excellent customer service skills to ensure that our clients have a positive experience. You should be able to anticipate client needs, provide excellent service, and resolve issues quickly and effectively.
• Knowledge of Event Planning: Ideally, we'd love you to have knowledge of event planning, including understanding of logistics, catering, audio-visual equipment, and other details involved in planning and executing successful events. You should also be able to stay up to date with trends in event planning and hospitality.
• Flexibility: To handle unexpected changes or last-minute requests you'll need to be flexible and approachable. You should be able to think on their feet and quickly come up with solutions to any issues that arise.

Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'

So, click apply today, we'd love to welcome you to our inclusive team shaping the future of hospitality.

Set amongst 26 acres of beautifully landscaped private gardens, the Mercure Maidstone Great Danes Hotel is the ideal location for a relaxing stay. Guests can enjoy a visit to the historic Leeds Castle, which is located just a stone throw from the hotel, and return to indulge in a meal of internationally inspired cuisine in The Arts Brasserie. Those looking to unwind can find solace in the Feel Good Health Club.

This hotel boasts some of the finest conference facilities in the area and is ideal for a short break, located in extensive grounds next to Leeds Castle. Further to this, Bluewater, one of Europe's largest shopping centres, is just over 20 miles away. The Channel ports and Eurotunnel are less than an hour away from the hotel, making an onward journey simple. Guests looking to remain close can enjoy a stroll in the hotel's extensive landscaped gardens before returning to the peaceful calm of the hotel.

The hotel is just five miles from Maidstone East railway station. Bluewater shopping centre is 23.5 miles away. The historic Leeds Castle is just next door. Ashford Eurostar terminal is 17 miles away and London is an hour by train.