National Account Manager

6 days ago


Maidstone, Kent, United Kingdom Driscoll's Full time £30,000 - £60,000 per year
About the Opportunity National account manager focusing on Tesco Responsibilities
  • Sales Planning & Budgeting Collaborate with the Senior Sales Manager to plan and deliver annual budget goals, ensuring alignment with strategic objectives.

  • Pricing Strategy & Justification Achieve optimal pricing for berry products in line with Product Business Manager (PBM) guidance, providing robust internal justification for pricing decisions.

  • Volume Execution & Programme Alignment Sell allocated volumes according to pre-agreed plans and customer programmes, ensuring operational accuracy and fulfilment.

  • Offer Communication & Negotiation Communicate weekly price and volume offers in coordination with PBM and sales team discussions. Lead weekly price negotiations and construct compelling arguments for pricing decisions, both internally and externally.

  • Customer Service & Performance Transparency Manage customer service delivery and create internal transparency around performance versus offer, ensuring high service standards.

  • Order Management & Issue Resolution Follow up on orders, approve invoices, and resolve any operational issues promptly and professionally.

  • EDI & Availability Reporting Send daily updates to the National team on EDI versus availability, aiming to meet expected service levels.

  • Forecasting & Supply Chain Coordination Conduct internal forecasting and review customer demand. Liaise with the supply chain team to resolve queries and maintain high product availability.

  • Cross-Functional Collaboration Work closely with other departments to manage accounts effectively and support business objectives.

  • Meeting Participation & Presentation Support Attend daily and weekly sales meetings. Support and contribute to Customer Acceleration Team presentations.

  • Demand & Packaging Forecasting Ensure demand forecasts are visible and aligned with the packaging team to support supply and demand processes.

  • Commercial Innovation Demonstrate commercial flair by proposing innovative solutions to manage periods of over- or undersupply.

  • Grower & Client Relationship Management Develop strong relationships with strategic customer growers. Build and maintain client relationships to optimise sales opportunities, including hosting and performance reviews.

  • Market Intelligence & Competitor Analysis Deliver market feedback through store visits and engage with competitor sets to understand the commercial landscape.

  • Account Administration Manage and maintain weekly account processes including: Daily availability reports, DFP, Price Fax, Cube

  • Internal weekly sales reports,

    Backsheets,

    Actual sales vs programme,

    Weekly offer sheets and price adjustments

  • Weekend Support Provide weekend coverage as per the sales team rota.

  • Tender Development Support and contribute to tender development with the Senior Sales Manager for future business opportunities.

  • Ad Hoc Duties Perform any other tasks requested by management within the scope of the role.

    Candidate Profile

as per attached job description



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