Christmas Meeting and Events Sales Coordinator

Job Ref: INT24085

Branch: Mercure Maidstone Great Danes

Location: Mercure Maidstone Great Danes, Nr Maidstone

Salary/Benefits: £12.21 per hour

Contract type: Fixed Term

Hours: Part Time

Hours per week: 24

Posted date: 15/10/2025

Closing date: 17/11/2025

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Staff meals on duty

A day in the life of…

As Meeting Events Sales Coordinator, you will be responsible for promoting and executing all Meetings Events business within the hotel (including weddings, parties, wakes and conferences) and as an ambassador to the hotel, you will be an expert on all the facilities on offer with the ability to advise guests based on their individual needs. You will also record and process all enquiries that are made by phone, email, or face to face to ensure all guests are dealt with efficiently and in a timely manner.

You will work with your teammates and liaise with the wider hotel team to ensure all leads are followed and departmental targets and individual KPI's are met.

What do we need from you?

• Communication Skills: As the face of our meetings and events at the hotel you'll need to have excellent communication skills to successfully interact with clients, vendors, and hotel staff. You should be able to communicate effectively in writing and verbally and have strong interpersonal skills.
• Organisational Skills: Strong organisational skills are essential for this role. You'll need to be able to manage multiple tasks, prioritise responsibilities, and work effectively under pressure. They should have excellent attention to detail and be able to manage budgets and schedules.
• Customer Service Skills: you'll work with our guest first hand so you'll need excellent customer service skills to ensure that our clients have a positive experience. You should be able to anticipate client needs, provide excellent service, and resolve issues quickly and effectively.
• Knowledge of Event Planning: Ideally, we'd love you to have knowledge of event planning, including understanding of logistics, catering, audio-visual equipment, and other details involved in planning and executing successful events. You should also be able to stay up to date with trends in event planning and hospitality.
• Flexibility: To handle unexpected changes or last-minute requests you'll need to be flexible and approachable. You should be able to think on their feet and quickly come up with solutions to any issues that arise.

Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

Please note, this role is a fixed term contract until 1st January 2026

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'

So, click apply today, we'd love to welcome you to our inclusive team shaping the future of hospitality.

Set amongst 26 acres of beautifully landscaped private gardens, the Mercure Maidstone Great Danes Hotel is the ideal location for a relaxing stay. Guests can enjoy a visit to the historic Leeds Castle, which is located just a stone throw from the hotel, and return to indulge in a meal of internationally inspired cuisine in The Arts Brasserie. Those looking to unwind can find solace in the Feel Good Health Club.

This hotel boasts some of the finest conference facilities in the area and is ideal for a short break, located in extensive grounds next to Leeds Castle. Further to this, Bluewater, one of Europe's largest shopping centres, is just over 20 miles away. The Channel ports and Eurotunnel are less than an hour away from the hotel, making an onward journey simple. Guests looking to remain close can enjoy a stroll in the hotel's extensive landscaped gardens before returning to the peaceful calm of the hotel.

The hotel is just five miles from Maidstone East railway station. Bluewater shopping centre is 23.5 miles away. The historic Leeds Castle is just next door. Ashford Eurostar terminal is 17 miles away and London is an hour by train.