Office Coordinator

1 week ago

St Albans, Hertfordshire, United Kingdom Victorious Job Search Full time £30,000 - £50,000 per year
Job Description

Summary: To provide support to the Operations and Transition teams and ensure excellent service to internal and external customers.

Responsibilities will include but may not be limited to:

  • Co-ordinating the end to end Renewal Process, including;
    • Initial kick off renewal process
    • Working with the account manager to understand scope changes
    • Co-ordinating the renewal team and liaising with account manager on renewal progress
    • Sending the finalised renewal to account manager and/or client
    • Holding weekly meetings with Head of Service to provide an update report on renewal progress and identifying potential risks to renewal
    • Create new order within project tooling for time tracking and rev req purposes
    • Working with the finance team to ensure the renewal is invoiced correctly
  • Co-ordinating the end to end transition of new customers from project into Managed Services, including;
    • Attends internal and external project kick off call, to explain 'Acceptance into Service' (AIS) Process and identify required client attendees for the AIS kick off.
    • Co-ordinating and lead the client AIS kick off call and providing client the pre-reqs
    • Co-ordinating and collect information being passed between Modality Systems and the client
    • Filing documentation in the correct data repositories
    • Liaising with the Managed Services operations team to ensure they are provided with the required information
    • Be a single point of contact between Modality Systems and the client
    • Attend, minute, update and distribute actions following weekly AIS team meeting
    • Attend Pipeline and Project Manager weekly team calls to understand status of pipeline and projects. These minutes will be distributed to the AIS team on a weekly basis.
    • Modify entry in project tooling for time tracking and rev req purposes
    • Notifying the finance team invoice is ready to be sent
  • Co-ordinating the end to end Off Boarding of customers from Managed Services, including;
    • Co-ordinating and lead the client Off Boarding call and providing client the with pre-reqs
    • Be a single point of contact between Modality and the customer
    • Attend, minute, update and distribute actions regarding off boarding following weekly AIS team meeting
  • Tracking financial reports, including but not limited to;
    • Monthly rev req per region
    • Month End invoice report per region
    • Weekly 'Working At Risk' (WAR) report
    • Weekly renewal status report

Skills, traits and experience required

  • Solid knowledge of Microsoft Excel and Word
  • Flexible in nature and able to apply yourself to multiple activities
  • Excellent verbal and written communication
  • Good attention to detail
  • Ability to work to deadlines, to work systematically and prioritise tasks
  • Ability to work on own and as part of a team, and to work under pressure 
  • Ability to work under pressure, to tight deadlines, and to communicate competing demands effectively
  • Organised with good time management skills
  • Confident and resilient to deal with challenges from people within the business
  • Good interpersonal skills and able to consult with a wide range of people at different levels
  • Proactive communicator and willing to share information
  • Exercises good judgement, knows when to flag issues and when to deal with independently
  • Ideally has experience of working in a managed services environment
ADDITIONAL INFORMATION BENEFITS Pension, Healthcare/Dental, Childcare Vouchers KEY SKILLS Strong Excel and Word, very proactive, able to work independently and as part of a team. will need someone to start ASAP so immediately available candidates will be preferred

  • Design Coordinator

    2 days ago

    St Albans, Hertfordshire, United Kingdom Premises Recruitment Ltd Full time £40,000 - £80,000 per year

    Design Coordinator / Technical Coordinator / Manager / Design Team Leader - Facade/CladdingThe CompanyMy client are a Specialist Facade Contractor, who also act as Principle Contractor on cladding projects.HQ based near Potters Bar, with projects in London.The Role- Design Coordinator / Technical Coordinator / Design Manager My client are currently seeking a...

  • Project Coordinator

    1 week ago

    St Albans, Hertfordshire, United Kingdom Premier Group Full time £30,000 - £32,000 per year

    Job Title:Project CoordinatorLocation:St AlbansSalary:£30,000 - £32,000 per annumWe are currently seeking aProject Coordinatorto join a growing manufacturing company based in St Albans. This is an excellent opportunity for an organised and proactive individual with experience in amanufacturing environmentto play a key role in supporting project delivery...

  • Business Coordinator

    5 days ago

    St Albans, Hertfordshire, United Kingdom Recovery Focus Full time £25,110 - £32,090

    .Business CoordinatorLocation: Head Office , Inspiration House, Bowburn, DH6 5PFSalary: £25,110 - £32,090Contract Type / Hours: Permanent, 37 Hours Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024...

  • Human Resources Officer

    2 weeks ago

    St Albans, Hertfordshire, United Kingdom fs talent Full time £25,000 - £40,000 per year

    HR OfficerIndustry: Financial ServicesLocation: St. AlbansFull TimeSalary: £ CompetitiveJob Purpose:The HR Officer role is designed to assist the HR department with a range of administrative and operational tasks, ensuring the smooth running of HR processes. You will be a key point of contact for employees, helping with HR-related inquiries and ensuring...

  • Customer Service Coordinator

    7 days ago

    St Albans, Hertfordshire, United Kingdom Franke Group Full time £104,000 - £130,878 per year

    About FrankeWe, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new...

  • Anti-Social Behaviour Officer

    2 weeks ago

    St Albans, Hertfordshire, United Kingdom St Albans City & District Council Full time £27,567 - £300,403 per year

    Contract Type: PermanentSalary:£27,567 to £30,403 inclusive annual salary + up to 19.7 percent employer pension contribution, plus essential car user allowanceHours:Part time, 24 hours per weekLocation:Civic Centre, St Peter's Street, St Albans, Hertfordshire, AL1 3JEClosing Date: 14 November 2025Do you have an interest in helping vulnerable individuals...

  • Graduate - IT Project Management Office

    1 week ago

    St Albans, Hertfordshire, United Kingdom Premier Foods Full time £30,000 - £40,000 per year

    Premier Foods – IT Project Management Office (PMO) Graduate Scheme - 2026Based in St AlbansPermanentThis is an exciting opportunity for a motivated and detail-oriented graduate to join our IT Project Management Office (PMO) as part of a structured two-year development programme. If you're passionate about project delivery, governance, and continuous...

  • Construction Coordinator

    2 weeks ago

    St Albans, Hertfordshire, United Kingdom d24cf123-b167-4af2-8fac-3e8f8dc99b03 Full time £25,000 - £35,000 per year

    St Albans | Full-time | PermanentWe're a small, niche, fast-growing construction contractor based in St Albans, and we're looking for a motivated person, who wants to build a long-term career in the industry. This is a junior, office-based role with real responsibility, excellent training, and occasional site exposure.You'll support our projects behind the...

  • IT Project Management Office

    2 weeks ago

    St Albans, Hertfordshire, United Kingdom targetjobs UK Full time £30,000 - £40,000 per year

    This is an exciting opportunity for a motivated and detail-oriented graduate to join our IT Project Management Office (PMO) as part of a structured two-year development programme. If you're passionate about project delivery, governance, and continuous improvement and want to build a career in project management, business analysis, or PMO this role is for...

  • Proposals Manager

    7 days ago

    St Albans, Hertfordshire, United Kingdom ICDS Construction Full time £40,000 - £60,000 per year

    Job Description Our Client is a leading Main Contractor in the UK, they are seeking to employ a Proposals Manager based out of their head office in St Albans.The Proposal Manager's core duty is to ensure that the all of the company's proposals are fully executed from start to finish. This involves coordinating the proposal process, preparing the actual...