Director of Business Development

2 weeks ago

London Area, United Kingdom Change Hospitality | B Corp™ Full time £65,000 - £150,000 per year

Business Development Director – Contract Catering & B&I

Location:
London or Brighton (national remit)

Salary:
£65,000 + excellent commission plan + travel expenses + hybrid flexibility

Reporting to:
Managing Director

A leading name in
contract catering and B&I foodservice
is seeking a commercially focused
Business Development Director
to spearhead growth across an expanding national portfolio. This is a fantastic opportunity for a strategic sales leader who thrives on winning new contracts, building strong partnerships and influencing the long-term direction of a hospitality business with clear values and a strong sustainability vision.

The company delivers high-quality food experiences across workplaces, venues, leisure attractions and sports environments, with a genuine commitment to responsible sourcing and community impact. As they continue to scale, they are looking for someone who can take their sales performance to the next level.

Role Overview

In this senior commercial role, you'll lead the full business development function, focusing on identifying new opportunities, securing major clients, and strengthening the organisation's presence within the
B&I and contract catering
market.

You'll collaborate closely with the Managing Director and senior leadership team, influencing decision-making and supporting the growth strategy across all service lines.

Key Responsibilities

Winning New Business

  • Develop and implement a sales plan for venues, sports, leisure and
    B&I contract catering
  • Build a strong pipeline of corporate clients, consultants and high-value prospects
  • Lead tender processes from start to finish, including presentations and pitch delivery
  • Analyse market trends and competitor activity to identify new commercial opportunities
  • Provide accurate sales reporting, forecasting and pipeline management

Client Relationship Management

  • Establish and maintain trusted relationships with key clients and partners
  • Attend site visits, tastings and commercial meetings to support the sales journey
  • Ensure customer satisfaction and resolve any issues quickly and professionally
  • Support contract renewals, retention activity and account development

Team Collaboration & Leadership

  • Mentor and support sales and venue teams to ensure best-in-class performance
  • Lead regular sales meetings and contribute to wider business planning
  • Promote a positive, collaborative culture across departments

Commercial & Operational Accountability

  • Deliver revenue, growth and profitability targets
  • Assist with annual budgeting and financial presentations
  • Maintain accurate CRM data and ensure all processes follow company policy

What You'll Bring

  • Proven experience in
    business development within B&I, contract catering, venues or hospitality
  • Strong pitch, tender and proposal management skills
  • Exceptional communication, networking and negotiation ability
  • Confidence working with senior stakeholders including Board-level
  • A passion for sustainable, ethical and purpose-led foodservice
  • A proactive, ambitious and collaborative mindset

Interested?

If you are a motivated
business development professional
who enjoys securing new contracts and shaping growth within the
B&I and contract catering
sector, this role offers real opportunity and influence apply today.

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