E-commerce & Student Success Lead

E-commerce & Student Success Lead @ Honest Brands

Full-time | £60k+ | Remote (UK preferred)

We're building the #1 e-commerce training community and we're looking for an experienced e-com operator to help us get there.

We're a fast growing startup where you can take real ownership, have a huge impact and not be bound by any corporate bullsh*it.

You'll work directly with the founders and have the chance to drive big results and get rewarded for your work.

We run an 8 figure pet brand and one of the fastest growing Tiktok Agencies in the UK so you will be surrounded by driven entrepreneurs who push you grow.

This isn't a stuffy corporate job, we're looking for an A player who wants to be with us over the next 5-10 years.

We help people build real e-commerce brands — not dropshipping stores, not get-rich-quick schemes —
actual
brands that make money and mean something.

We run two programs:

Core
, where beginners go from idea to live brand.

And
Elite
, where existing brand owners scale across Amazon, Shopify, and TikTok.

Now we're looking for someone to
own operations
across both — the systems, the delivery, and the student experience — and make everything run smoother, faster, and better.

What you'll do

• Oversee the
  day-to-day operations
  of our coaching programs (Core + Elite) — managing coaches, students, partners, fulfilment, and internal systems.
• Make sure students are
  getting to market faster
  and actually seeing results with their brands
• Build, document, and improve
  processes
  — from onboarding to success tracking — so everything scales cleanly.
• Spot bottlenecks, fix them, and then make sure they
  never happen again.
• Collaborate with coaches, support, and leadership to constantly level up our delivery and success rates.
• Manage the operations stack — Notion dashboards, GHL automations, tracking sheets, whatever makes the machine hum.
• Report on performance and student metrics, and find ways to make things more efficient without killing the vibe.
• Build a team of killer e-commerce coaches to help our students crush
• Organise masterclasses and events for the community

Who you are:

• You've worked in
  e-commerce
  (brand, agency, or info product world — ideally all three) for at least 4 years
• You've got a lot of experience of DTC, Amazon FBA and everything e-commerce
• You understand paid advertising, product sourcing, branding etc on a deep level
• You actually
  enjoy
  systems and operations — you get a weird dopamine hit from tidy dashboards and smooth launches.
• You know how to manage people, not just projects.
• You don't wait for instructions — you see something broken and fix it before anyone notices.
• You love speed and accountability.
• You're just as comfortable on a Zoom with a 7-figure founder as you are in a Notion doc at 11 PM untangling a workflow.
• Agency experience is a big plus.

What success looks like

• Students launching and scaling brands faster than ever.
• Coaches have everything they need and nothing they don't.
• Our systems run smooth, our support feels world-class, and our feedback loop actually
  works
  .
• You free up the founders to focus on vision, content, and growth — because you've got delivery on lock.

What you get

• £60k+ salary plus bonus (depending on experience)
• Fully remote, flexible hours (we care about output, not where your chair is)
• Work directly with founders who've built 7-figure brands and communities
• Big growth opportunity — this could evolve into
  Head of Ops/COO
  if you crush it

If you're the kind of person who gets bored when things are running too smoothly,

who sees chaos as a puzzle to solve and who's ready to take ownership of one of the fastest-growing ecommerce education brands in the UK

Apply. Let's build something great.