E-Commerce Executive

4 days ago

London, Greater London, United Kingdom Speciality Drinks Group Full time £30,000 - £45,000 per year

About Us
The Whisky Exchange is a globally recognised leader in the world of fine and rare spirits. As part of the Speciality Drinks Group and the wider Pernod Ricard family, we pride ourselves on offering exceptional products, expert guidance, and seamless digital experiences to spirits lovers and connoisseurs around the world.

The opportunity
We're looking for an ambitious, detail-oriented E-Commerce Executive to our growing online team for a 12-month internship. This is a hands-on opportunity to gain practical experience in website content management, digital merchandising, and e-commerce trading within a premium retail environment.

The E-commerce Executive (referred to internally as an E-Commerce Intern) will support the Senior E-commerce Manager in maintaining, updating and optimising the content and merchandising across You'll collaborate with teams including Buying, Creative, and Digital Marketing to help ensure our website is up to date, visually compelling, and customer-friendly. You'll assist in delivering key product launches, homepage updates, and promotional campaigns; always with a strong focus on accuracy, brand quality, and commercial impact.

This role is hybrid with 2 days per week at our head office, and is for a fixed-term internship of 12-months.

What You'll Gain

  • Direct experience working within a leading digital retail team in the luxury drinks sector
  • Exposure to cross-functional teams including CRM, Buying, Creative and Analytics
  • Training on CMS platforms, e-commerce merchandising, and digital content planning
  • The chance to work on live campaigns and product launches that reach global audiences
  • Personal development support and mentoring from an experienced e-commerce leader

Your unique contribution
Website and product content

  • Work with Product Coordinator in uploading new products to the website, ensuring copy, imagery, pricing and tags are accurate and brand-aligned
  • Assist with regular content updates, including homepage banners, promotional assets and product listing changes
  • Conduct spot checks to ensure data accuracy and consistency across the site

Merchandising and site experience

  • Support updates to product categories, filters, recommendations and on-site search
  • Monitor bestsellers and category performance to spot merchandising improvements
  • Assist with QA testing and content previews ahead of campaign launches

Reporting and insights

  • Track performance metrics such as traffic, conversion rate, and bounce rate (training provided on GA4, Contentsquare etc.)
  • Maintain content calendars and assist with campaign performance tracking

Collaboration and content support

  • Liaise with internal teams to gather assets and product data for upcoming launches
  • Support the execution of seasonal and promotional campaigns
  • Contribute ideas for improving product content and site usability

Your blend of talent

  • Studied (or really interested in) Marketing, Digital Media, Retail, Business or a related subject
  • Interest in e-commerce, digital marketing or online customer experience
  • Organised, proactive and detail-focused - able to spot inconsistencies or missing data
  • Basic Excel/Google Sheets skills and a comfort with digital tools
  • Curiosity about the drinks industry, with a willingness to learn and contribute

The way we perform

  • We collaborate
  • We deliver results efficiently
  • We grow diverse teams
  • We are consumer and customer centric
  • We foster growth mindset
  • We drive engagement

Benefits Of Joining The Whisky Exchange
Fun Stuff
Staff Discount at The Whisky Exchange | Tastings | Product Education | Access to Events | Cycle to Work Scheme

Serious Stuff
EAP | Enhanced Parental Leave Policies | Life Cover | Private Medical Insurance

Feel Good Stuff
S&R Initiatives | Career Development | Employee Networks | Flexi Work | 25 Days Holiday (plus Bank Holidays)

We're committed to diversity and inclusion.
We promote diversity and inclusion throughout our business. In our teams, we proactively foster a diverse work force and an inclusive culture - an environment where we can truly be ourselves.

We will assess your application for this role based on your skills, experiences and achievements, not your gender, age, ethnic or educational background or any other such factors. Please feel free to leave these off your CV and application form if you so wish.

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