Antisocial Behaviour

7 days ago

London, Greater London, United Kingdom L&Q Full time £364,540 - £398,472 per year

Title: Antisocial Behaviour (ASB) Assistant (Multiple)

Contract Type: Permanent – Full Time – 35 Hours

Grade - 5

Salary: £30,455 per annum to £ 33,356 per annum (London weighted salary) dependant on experience

Reporting Office: London, Stratford

Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Working Pattern: Monday - Friday

Closing Date: 21st November :00

Interview Dates: To be confirmed

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

For this post the successful candidate will need to apply for or be in possession of an Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit

ASB Assistant Role

Join our Housing Specialism's team at L&Q:

Would you like to join our revamped Housing Specialism's team as an ASB Assistant and deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player who wants to make a difference.

If this sounds like you, we would love for you to apply

Your impact in the role:

As the ASB Assistant, you will be responsible for supporting the ASB Caseworkers, within the Housing Specialisms Team, to deliver reliable, repeatable, and consistent services that residents value and are satisfied with. Supporting robust performance against all KPIs and targets, providing strong administrative support and respond to enquiries from residents at first point of contact.

You will be responsible for maintaining accurate and detailed customer records in relevant systems, adhering to data protection legislation when discussing personal data.

You will ensure that the team are aware of any red flag issues and maintain accurate and detailed customer records in relevant systems. You will be responsible for completing administrative activities including but not limited to: Scanning and indexing, compiling chronologies, data input, minute taking, mail merges, reviewing and refreshing customer data. post management, invoice management, arranging meetings and training, processing customer surveys, and questionnaires.

Our customers are the most important part of our business and as a member of the Housing Specialisms team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department.

What you'll bring:

  • Organised and have a flexible working approach
  • Excellent verbal and written communication skills.
  • Experience of using Microsoft office packages is essential.
  • Fantastic customer service skills
  • A can-do attitude and be motivated by keeping promises to residents.
  • Administrative skills

If you require any reasonable adjustments at any stage during this process, including application stage, please email

About L&Q:

We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England.

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.

At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.

Click here to find out more about L&Q and why you should join us

TJ

Antisocial Behaviour (ASB) Assistant - Multiple - 7261

Location: London - Stratford

Posted: 07/11/2025

Closing date: 21/11/2025

Closing time: 23:00

  • Family Worker

    3 days ago

    London, Greater London, United Kingdom 5 Star Recruitment Full time £30,000 - £40,000 per year

    JOB PURPOSETo deliver a targeted high quality early help family support service to families from pregnancy to age 19 years* to improve health and well-being outcomes, educational attainment and reduce inequalities.To offer practical advice, support and direct case work to prevent issues escalating and requiring statutory intervention. MAIN DUTIES AND...

  • Child Protection and Safeguarding Manager

    5 days ago

    London, Greater London, United Kingdom plumstead manor school Full time £15,452 - £30,000 per year

    Job Title:Child Protection and Safeguarding ManagerLocation:Plumstead, South East LondonSalary:Scale PO3 £15,452 per annum (Actual gross salary)Job Type: Permanent, Part Time, 14 hours per week to be worked Monday and Tuesday, 39 weeks per year (term time only plus 1 week)Closing Date: Wednesday 26 November 2025 at middayPlumstead Manor is a thriving...

  • Senior Safety and Security Operations Manager

    1 week ago

    London, Greater London, United Kingdom The Premier League Full time £60,000 - £90,000 per year

    Application Deadline:14 December 2025Department:Policy and Social ImpactLocation:London, UKDescriptionThe Premier League is recruiting for a safety and security operations professional with experience of working with multiple stakeholders across a varied delivery portfolio. You will manage and contribute to projects and programmes developed with our fans'...

  • Senior Safety and Security Operations Manager

    1 week ago

    London, Greater London, United Kingdom The Premier League Full time £80,000 - £108,700 per year

    Application Deadline:14 December 2025Department:Policy and Social ImpactEmployment Type:Fixed Term - Full TimeLocation:London, UKDescriptionThe Premier League is recruiting for a safety and security operations professional with experience of working with multiple stakeholders across a varied delivery portfolio. You will manage and contribute to projects and...

  • CCTV Controller

    2 weeks ago

    London, Greater London, United Kingdom Unitrust Protection Full time £62,160 per year

    Unitrust Protection Services (UK) Ltd have an exciting opportunity available for a CCTV Controller to join our team.Job Title: CCTV ControllerRate: £14.90 average per hourContracted Hours: 3 Days, 3 Nights, 3 Rest Avg: 56 hoursWe offer above industry standards benefits to our employees such as;Access to Virtual GP Above industry standards Employee...

  • Team Assistant

    7 days ago

    London, Greater London, United Kingdom Live Nation Entertainment Full time £30,000 - £50,000 per year

    Job Summary:Company: Cuffe and TaylorDepartment: OperationsLocation: Preston or London and onsite at festivals with some travel requiredReports to: Executive Assistant to the Outdoor PromotersWorking Hours: Full time, 40 hours per week with extra weekend working throughout festival seasonRole DescriptionCuffe & Taylor is one of the UK's top live music,...

  • Antisocial Behaviour Manager London and Southeast

    2 weeks ago

    London, United Kingdom PA Housing Full time

    Antisocial Behaviour Manager London and Southeast - London Job Reference:  Salary: Starting £46,915 rising to £48,910 after successful Probationary periodEmployment Type: PermanentAdditional role requirements: DBS CheckFull UK Driving License and access to a car Do you have the passion and leadership to help shape safer, stronger communities? We’re...

  • Antisocial Behaviour

    6 days ago

    London, United Kingdom We build homes for sale or rent across the country Full time

    Title: Antisocial Behaviour (ASB) Assistant (Multiple)Contract Type: Permanent Full Time 35 HoursGrade - 5Salary: 30455 per annum to 33356 per annum (London weighted salary) dependant on experienceReporting Office: London Stratford Persona:Agile Worker: 20% - 40% of contractualhours to be worked from reporting office/working location (hybrid working)Working...

  • Anti-social Behaviour

    2 days ago

    London, United Kingdom tower Hamlets Full time

    Back **Anti-social Behaviour & Community Safety Officer**: **Benefits and Allowances**: **Role Purpose**: From the City Fringe, through to the heart of the East End to the skyscrapers of Canary Wharf, Tower Hamlets is a uniquely vibrant, diverse and contrasting part of the capital - a melting pot of creativity, enterprise and cultural life that brings the...

  • Anti Social Behaviour Manager

    1 week ago

    London, United Kingdom Vivid Resourcing Ltd Full time

    Work closely with residents, partner organisations, and enforcement agencies to prevent and resolve antisocial behaviour. * Promote early intervention and tenancy sustainment initiatives to reduce the need for legal action. * Champion mediation and community-based approaches to effectively handle low-level disputes. * Take responsibility...

  • Anti Social Behaviour Manager

    2 weeks ago

    London, United Kingdom Vivid Resourcing Ltd Full time

    Work closely with residents, partner organisations, and enforcement agencies to prevent and resolve antisocial behaviour. * Promote early intervention and tenancy sustainment initiatives to reduce the need for legal action. * Champion mediation and community-based approaches to effectively handle low-level disputes. * Take...

  • Anti Social Behaviour Manager

    1 week ago

    Greater London, United Kingdom Vivid Resourcing Ltd Full time

    Responsibilities Work closely with residents, partner organisations, and enforcement agencies to prevent and resolve antisocial behaviour. Promote early intervention and tenancy sustainment initiatives to reduce the need for legal action. Champion mediation and community-based approaches to effectively handle low-level disputes. Take responsibility for...

  • Anti-social Behaviour Officer

    2 days ago

    London, United Kingdom London Borough of Barking and Dagenham Full time

    **About this job**: You will work in the Community Safety service area in a Team of 7 officers, coordinating cases and programmes to reduce Anti-Social Behaviour. You will be a visible presence, attending LBBD offices at least 3 times a week. You will link into the relevant partnerships ensuring an effective front-line response to reports of anti-social...

  • Anti-Social Behaviour Assistant

    2 weeks ago

    London Area, United Kingdom L&Q Full time £30,455 - £33,556 per year

    Antisocial Behaviour (ASB) Assistant - Multiple - 7261Title: Antisocial Behaviour (ASB) Assistant (Multiple)Contract Type: Permanent – Full Time – 35 HoursGrade - 5Salary: £30,455 per annum to £ 33,356 per annum (London weighted salary) dependant on experienceReporting Office: London, StratfordPersona: Agile Worker: 20% - 40% of contractual hours to be...

  • Anti-social Behaviour Officer

    2 weeks ago

    London, United Kingdom London Borough of Hounslow Full time

    **Salary** £41,133 - £43,680 per annum. **Package** Permanent, Full-time, 36 hours per week. **Job category/type** Housing **Date posted** 05/09/2025 **Job reference** R0007050 **About us at Hounslow** We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents,...

  • Anti-social Behaviour Officer

    4 days ago

    London, United Kingdom London Borough of Hounslow Full time

    **Salary** £39,855 - £42,324 per annum. **Package** Permanent, Full-Time, 36 hours per week. **Job category/type** Housing **Date posted** 23/06/2025 **Job reference** R0006982 **About us at Hounslow** We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents,...