Senior Safety and Security Operations Manager

Application Deadline:
14 December 2025

Department:
Policy and Social Impact

Location:
London, UK

Description
The Premier League is recruiting for a safety and security operations professional with experience of working with multiple stakeholders across a varied delivery portfolio. You will manage and contribute to projects and programmes developed with our fans' safety and experience at their core, including stewarding reform; matchday observation and reporting; antisocial behaviour response; inclusivity initiatives at stadia; and roll out of the Premier League's Major Incident Plan. You will also take ownership of a regular calendar of stakeholder engagement events, managing logistics and agendas.

The Premier League's Safety, Security and Operations team sits within the Policy and Social Impact department, leading the Premier League's policy positions on matchday safety, security and service; the management of matchday risks and incidents; counterterrorism; stewarding reform; development of standards to drive safety and security improvements; crisis management of safety and security issues; and the Premier League's relationships with national policing and public safety bodies. It is a small team with a broad remit and collaborative approach.

You will report to the Head of Stadium Safety and Operations, with the ability to build strong relationships with senior football club counterparts and across external partners. We will support you in taking ownership of projects, and welcome your ideas and challenges to our framework of operational support to our clubs.

The role

• Delivering projects and initiatives to identify, develop and implement operational measures to improve match day safety, security and operations in the Premier League
• Project management work, in collaboration with the Policy and Social Impact department's strategy and planning team
• Leading the delivery of external events and conferences throughout the year, including stakeholder engagement, logistics, devising suitable focus topics etc.
• Managing and analysing the Premier League's safety security and data records to ensure priorities can be identified easily and escalated for action in the short and long term
• Working with the Premier League communications team to respond to high profile events as they develop
• Promoting and maintaining good practice sharing and collective problem solving across clubs
• Representing the safety, security and operations team at relevant internal and external meetings and working groups
• Responding quickly to any safety, security and service issues as they arise and escalate priorities efficiently through internal management structures
• Managing reciprocal initiatives / visits and projects with other leagues and competitions
• Working closely with the team's data analyst in the preparation and communication of materials for clubs, Premier League staff and external stakeholders

Requirements for the role

• Relevant experience of developing and leading strategies enabling the delivery of safety and security operations and policies
• Experience of working at a senior level within the safety and/or policing sectors, e.g. superintendent level in policing, or grade 6 in the civil service. Exceptional candidates at lower grades are also encouraged to apply
• Experience of leading stakeholder management and consultation across a wide variety of stakeholders
• Experience of delivering relevant projects including management of budgets and commissioning of external subject matter experts
• Experience of preparing reports, papers and other written materials to a high standard for a variety of audiences, ideally including external stakeholder groups and internal senior management
• Line management and / or team management experience
• Experience in major incident planning, including managing relationships with relevant official bodies
• Experience of having primary responsibility for managing stakeholder relationships
• Management of a devolved budget and accurate reporting against it
• Enthusiasm to develop and innovate, with an exceptional group of stakeholders, to achieve ever-improving safety, security, service and accessibility standards
• Proven record of escalating issues as required in a safety and security context
• Comfortable operating in high pressure environments