Team Assistant

Job Summary:

Company: Cuffe and Taylor

Department: Operations

Location: Preston or London and onsite at festivals with some travel required

Reports to: Executive Assistant to the Outdoor Promoters

Working Hours: Full time, 40 hours per week with extra weekend working throughout festival season

Role Description

Cuffe & Taylor is one of the UK's top live music, theatre and event promoters. Established for more than 10 years and part of the Live Nation family, they present breath-taking tours, festivals and shows across the UK filling football stadiums, arenas, theatres and major historical sites.

Cuffe & Taylor's roster of artists is extensive and varied including Diana Ross, Lionel Richie, Britney Spears, Christina Aguilera, Mariah Carey, Lewis Capaldi, Sir Tom Jones, Kylie, Noel Gallagher's High Flying Birds, Stereophonics, George Ezra, The Strokes, Sam Fender, Def Leppard, Noah Kahan, Alanis Morissette, Stevie Wonder and Justin Timberlake. They also operate a hugely successful theatre touring department across the UK and internationally programming thousands of nights of entertainment ranging from live podcasts, screen-to-stage TV adaptations and musical theatre. In 2023 they were recipients of an Olivier Award, for Best Family Show, for their original production of 'Hey Duggee - The Live Theatre Show'.

The Promoter Assistant will be an integral part of the Promoter and Operations team. In this role, the successful candidate will support the process of taking a deal from the offer stage through to the show going on sale. They will act as a key link between departments, directing artists, agents, and tour managers to the appropriate contacts.

Additionally, the Promoter Assistant will provide administrative support to the senior operations team, both in the office and on festival sites.

What it's like to work in the Team

Cuffe & Taylor is made up of a diverse group of individuals, but we all share the same passion for putting our employees first. We have a fun atmosphere within the team, which helps us maintain an open, approachable department, which can partner and build genuinely authentic and valuable relationships with our employees and leaders. We are committed to working as a team and so support each other to achieve wins together.

Who you are

Competencies / Skills / Knowledge / Experience

Essential

• Ability to work efficiently under pressure and tight deadlines
• Excellent organisational and administrative skills
• Excellent IT skills including Microsoft Office and Excel
• Extremely well organised and self-motivated

Desirable

• Knowledge of live music industry and music industry experience
• Excellent command of written English with accuracy
• Knowledge of Concur
• Professional telephone manor

Behaviours

• Excellent communication skills
• Excellent organisational and administrative skills
• High level of integrity and discretion
• Flexibility
• Maturity and level-headedness
• Proactive approach to problem solving

What the role includes

• Assisting the promoters is issuing offer letters; being attentive and accurate with offer terms and conditions.
• Issuing itineraries for all shows in a timely manner, paying close attention to detail - an important step in getting a show on sale.
• Contracting – reviewing and marking-up artist contracts with the assistance of the Live Nation legal Department.
• Screening calls/incoming mail – be an effective gatekeeper; take messages efficiently and accurately; receive visitors.
• Assisting the Outdoor Promoter Team with administrative and private office assignments as required.
• Director diary management - booking in meetings, hotels, and travel arrangements, where required.
• Filing of expense claims on behalf of the Operations Director.
• Main point of contact for the Promoters guest ticketing and accreditation requests.
• Additional duties as required by business needs and objectives. Some onsite work may be required - event hours can be antisocial.

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Cuffe and Taylor is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.

APPLICATION DEADLINE: Thursday 20th November 2025. We reserve the right to close applications at any time so encourage early application where possible.

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