restaurant manager

RESTAURANT MANAGER

Terre à Terre, one of the world's leading vegetarian and vegan restaurants, is recruiting for an experienced, knowledgeable and energetic restaurant manager to join our vibrant team. If you are looking for a new challenge to help develop our team and learn new skills yourself, this could be the opportunity you are looking for.

Terre à Terre has been leading the vegetarian and vegan revolution in Britain for nearly 30 years. Founded in 1993 and still owned by the same two classically trained chefs, Terre à Terre continues to push culinary boundaries and create cutting edge food in a relaxed environment with a focus on outstanding customer service.

We believe that fabulous service, great food and drinks, the career development and well being of our people go hand in hand.

RESTAURANT MANAGER ROLE

• Reporting directly to the Head of Operations, you will be responsible for the seamless functioning of the front of house operation of the restaurant.
• Overseeing restaurant set up and briefing the team.
• Manage the floor team on shift to drive sales and develop our team's knowledge and skill.
• Ensure the high quality guest experience that our diners come back for again and again.
• Keep staff updated on promotions and sales drives, promotions and incentives.
• Be the point of contact for customer communications and dealing with them professionally and promptly.
• A main focus of this role is also the presentation and cleanliness of the venue, making sure staff are completing set up and close down procedures properly.
• Liaise with head chef before, during and after service, making sure that customer requests and all allergies and intolerances are managed.
• Opening and closing the restaurant on your allocated shifts.
• With the full support of the existing management team, you will train new staff and top up the knowledge of existing staff where and when required.
• Have your own input and ideas listened to and implemented where appropriate.

Your Skills:

• Hard worker with a passion for excellent customer service and a keen eye for detail.
• Sales skills to sell our fabulous products to our guests and help our team to do the same.
• Previous management experience in a high quality restaurant operation.
• First class customer service skills and a personality which inspires others to greater things.
• Enthusiasm for developing talent, both your own and those of the restaurant team.
• Genuine love of fabulous food and drink and of course you will need to be naturally hospitable.

What we can offer you:

• A competitive basic salary plus tips of £35,000.
• An exciting and rewarding role in a locally and internationally renowned restaurant with the opportunity to develop your skill set, gain new skills and the opportunity for progression within the business.
• To work within a team that has bags of experience, enthusiasm and personality.
• The support and backing from senior management to take ownership of your shifts.
• A supportive structure and encouragement to learn from your successes and to help you learn from days when things don't go so smoothly.

We believe in training and genuinely believe that when our staff are supported and developed then everyone involved is a winner, from our most junior member of staff to our most senior and of course our guests So we will be focused on your development and create a training programme that reflects where you are in your career and the needs of the business.

• 28 days holiday per annum.
• Enrollment in pension plan.
• Flexible working hours (in harmony with the rest of the management team).
• Meals on shift.
• The chance to work in an established, unique, ethical and forward thinking company

Job Types: Full-time, Permanent

Pay: Up to £35,000.00 per year

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount

Ability to commute/relocate:

• Brighton, BN1 1HQ: reliably commute or plan to relocate before starting work (required)

Experience:

• Supervising experience: 2 years (required)
• Restaurant management: 1 year (required)

Work Location: In person