Account Manager

At Snap‑on, we don’t just sell tools – we power possibilities. Our credit and leasing solutions are at the heart of helping franchisees and customers access the products they need to succeed. We’re looking for a confident, relationship‑driven Account Manager to take the lead in managing our EC and Lease business portfolio across the UK, ensuring we achieve corporate, regional, and national performance standards.In this role, you’ll be the main link between Snap‑on Finance (SOF), Snap‑on Tools (SOT) and Snap‑on Diagnostics (SOD) field personnel. You’ll champion our credit programs, help develop business opportunities, introduce new products, and ensure the effective use of our Franchise Collect system. Your focus will be on building strong, value‑added relationships with regional sales teams and franchisees, while keeping receivables in check, resolving delinquency issues, and protecting the business from losses – all while keeping customers satisfied.This is a role that blends collections expertise with business development know‑how – so if you’re commercially sharp, confident in tackling challenges head‑on, and driven by results, we want to hear from you.What you’ll doTake ownership of the receivables portfolio, working closely with franchisees and field management to control delinquency and minimise losses.Resolve customer payment issues with a focus on retention and long‑term solutions.Educate franchisees on Snap‑on’s Franchise Collect Program and provide support on credit processes.Drive the promotion and adoption of credit programs to meet sales goals.Analyse portfolio performance, forecast results, and prepare reports for management.Attend field group meetings, ride with franchisees, and work alongside sales teams to promote best practice.Recommend legal action where required, and follow through on necessary processes.Look for continuous improvement opportunities in both sales and credit control.What you’ll need5 GCSEs/O Level equivalent or 2–4 years of directly related collections experience in financial services.A professional telephone manner with excellent communication skills.Proficiency in Microsoft Office and strong computer literacy.An outgoing personality with the ability to build rapport quickly.Strong organisational skills and the ability to manage multiple priorities independently.A proactive, positive, and solution‑focused approach.If you’re ready to combine your credit management skills with the opportunity to develop business, build relationships, and make a measurable impact, this could be the role for you.BenefitsAdditional leaveCanteenCompany eventsCompany pensionCycle to work schemeEnhanced maternity leaveEnhanced paternity leaveFree flu jabsFree parkingLife insuranceOn‑site gymOn‑site parkingPrivate medical insuranceReferral programmeSick payJob type Permanent Posted 2025-12-04T00:00:00 7 days agoAbout Snap‑onPeople know Snap‑on for the quality of our products, but we know that it is the passion and character of our people that make our company a global leader. With our diverse talents and deep pride in the Snap‑on family of brands, we drive innovation and create value. We work hard together. We grow together. We are one Snap‑on team.Snap‑on was founded in Milwaukee, Wisconsin in 1920 and moved to Kenosha, Wisconsin in 1930.Interesting Facts85,000+ SKUs in our product line3,300+ active and pending patents throughout the world29,000 people have visited the Snap‑on Headquarters InnovationWorks since its opening in 2009Snap‑on has paid consecutive quarterly cash dividends without interruption or reduction, since 1939Employees: 12,800 associates worldwideSales: Net sales of $4.7 billion in 2023Global ReachServes customers in more than 130 countries4,800 mobile stores worldwideMore than 3,400 franchise vans in the United StatesWe have manufacturing, warehouse, distribution, R&D, and office facilities throughout the world #J-18808-Ljbffr