Account Manager

2 days ago

Kettering, United Kingdom ACS Staffing Solutions Full time

Account Manager
Kettering - Office based
Hours - Monday to Friday 09:00-17:30 (37.5hrs)
Salary - £28kplus bonus and benefits

Are you an experienced Account Manager or Credit/Collections professional looking for a role where relationship-building, problem-solving, and strategic thinking truly matter?

This is a fantastic opportunity to join a well-established organisation with a national presence, supporting franchise partners and field management teams across the UK.

We're looking for a confident communicator who can take ownership of a large receivables portfolio, strengthen customer relationships, and play a key role in reducing delinquency and losses. If you enjoy variety, autonomy, and working with a mix of finance and field-based teams, this could be your ideal next step.

The Role

In this fast-paced and varied position, you will:

Manage a national receivables portfolio
Work closely with franchisees and field management to control delinquency and minimise losses
Resolve customer arrears and retention issues through proactive communication
Conduct debtor-direct calling and negotiate realistic repayment plans
Track and report on accounts, trends, and risk levels
Recommend and support legal action when required
Manage skip accounts, repossessions, and write-off submissions
Provide guidance on credit sales, collections processes, and account management best practiceSupport the growth of the credit business
Build strong relationships with regional sales teams and franchise networks
Promote credit programmes, products, and benefits
Train and support field personnel on credit processes
Attend regional meetings and accompany field managers when needed
Review compliance with internal programmes and credit approval processesDrive planning and performance improvements
Analyse portfolio activity and create monthly action plans
Produce weekly forecasts for management
Develop reporting and presentations for field meetings
Monitor performance trends and identify improvement opportunities
Contribute to continuous improvement initiatives across the departmentAbout You

You will thrive in this role if you are:

Experienced in collections, receivables management, or financial services (2–4 years ideal)
Confident communicating with customers, franchisees, and field-based staff
Professional, organised, and able to manage a varied workload independently
Skilled in MS Office and comfortable learning internal systems
Flexible, adaptable, and motivated by solving problems and improving processes
A strong communicator with excellent telephone and written skills
Personable, positive, and able to build rapport quicklyGCSE-level education (or equivalent) is required.

Why Apply? This role offers:

A mix of customer contact, credit management, and relationship-building
The chance to work closely with regional teams across the UK
Autonomy and responsibility within a supportive team
Opportunities to shape processes and help improve performance nationally
A company culture that values quality, customer focus, continuous improvement, and teamworkIf you’re ready to join a collaborative, high-performing team where you can make a real impact, we’d love to hear from you.  Apply today to find out more

  • Account Manager

    4 days ago

    Kettering, United Kingdom Pertemps Northampton Full time

    **Account Manager** **Job description**: The primary function of an Account Manager is to control portfolio performance within their region where it relates to delinquency and loss metrics. They will be expected to provide loss and delinquency projections to the Portfolio Manager on a weekly, monthlyand quarterly basis. The Account Manager will have direct...

  • Management Accountant

    2 days ago

    Kettering, United Kingdom Page Personnel Finance Full time

    A permanent Management Accountant role based in Kettering whilst offering hybrid working for a rapidly growing beverage manufacturer with a global customer base. This is a varied and hands-on Management Accountant position that covers all areas of management accounts and business partnering responsibilities. **Client Details** **Description** -...

  • IT Account Manager

    2 days ago

    Kettering, United Kingdom HYBRID CONNECTIONS LTD Full time

    IT Account Manager Job Description: **Responsibilities**: - Develop and maintain strong relationships with key clients - Serve as the main point of contact for clients - Understand clients' needs and work with internal teams to deliver solutions - Identify and evaluate new business opportunities - Maintain a deep understanding of the company's products and...

  • Account Manager

    14 hours ago

    Kettering, United Kingdom Trades Workforce Solutions Full time

    Account Manager – Financial Services Kettering - Office based Hours - Monday to Friday 09:00-17:30 Salary - £28,000 + bonus and benefits Are you an experienced Account Manager or Credit/Collections professional looking for a role where relationship-building, problem-solving, and strategic thinking truly matter? This is a fantastic opportunity to join a...

  • Management Accountant

    1 week ago

    Kettering, United Kingdom Paul Mitchell Associates Full time

    **Summary** A highly successful multi-national manufacturer is seeking a driven, part-qualified accountant to partner with their engineering, IT and HR teams on a full-time permanent basis (hybrid working). This is a great opportunity for a budding finance businesspartner / commercial accountant to provide high-level support, challenging key stakeholders to...

  • Credit Account Manager

    2 days ago

    Kettering, United Kingdom Pertemps Full time

    Credit Account ManagerLocation: KetteringContract: Full-Time Monday to Friday (37.5 hours per week)Based: Onsite based, this role doesn’t support hybrid workingSalary: £28000The Credit Account Manager will oversee a portfolio of customers, ensuring performance meets both corporate and regional targets. This role acts as the central point of contact...

  • Account Manager

    1 day ago

    Kettering, Northamptonshire, United Kingdom ACS Staffing Solutions Full time

    Job DescriptionAre you an experienced Account Manager or Credit/Collections professional looking for a role where relationship-building, problem-solving, and strategic thinking truly matter?This is a fantastic opportunity to join a well-established organisation with a national presence, supporting franchise partners and field management teams across the...

  • Credit Account Manager

    2 days ago

    Kettering, United Kingdom Pertemps Kettering Full time

    Credit Account Manager Location: Kettering Contract: Full-Time Monday to Friday (37.5 hours per week) Based: Onsite based, this role doesn’t support hybrid working Salary: £28000 The Credit Account Manager will oversee a portfolio of customers, ensuring performance meets both corporate and regional targets. This role acts as the central point of contact...

  • Credit Account Manager

    8 hours ago

    Kettering, United Kingdom Pertemps Full time

    Credit Account Manager Location: Kettering Contract: Full-Time Monday to Friday (37.5 hours per week) Based: Onsite based, this role doesn’t support hybrid working Salary: £28000 The Credit Account Manager will oversee a portfolio of customers, ensuring performance meets both corporate and regional targets. This role acts as the central point of contact...

  • Accounts Payables Manager

    1 week ago

    Kettering, United Kingdom Venn Group Full time

    A fantastic permanent opportunity has arisen for an Accounts Payable Manager to join a medium-sized, Kettering-based organisation. The role requires the individual to take responsibility for the management and oversight of Purchase Ledger team as a whole, ensuring a high standard of work and being able to provide support on an ad-hoc basis where...