Account Manager

4 days ago

Kettering, United Kingdom Pertemps Northampton Full time

**Account Manager**

**Job description**:
The primary function of an Account Manager is to control portfolio performance within their region where it relates to delinquency and loss metrics. They will be expected to provide loss and delinquency projections to the Portfolio Manager on a weekly, monthlyand quarterly basis. The Account Manager will have direct contact with customers in order to collect payments and resolve any account arrears issues. They will adhere at all times to the Financial Conduct Authorities principles relating to Treating CustomersFairly considering appropriate forbearance requirements. They will also be expected to counsel and advise Franchise Performance Teams (FPT) and Franchisees on credit sales issues, collection issues, and customer credit concerns.

In addition to the collection responsibilities of this role we are looking for someone with the ability to drive sales and promote the credit offerings available to our Franchise network. Objectives will include building strong relationships with the FPTand Franchise network promoting the use of credit programs at all times. This will be done by selling program features and benefits, and training as required.

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