Customer Support Representative
2 weeks ago
ESP Utilities are currently looking to add to their growing team a number of talented people with experience working in Customer Service or Administrator roles.The Customer Support Representative primary role is to take ownership of key administrative activities that support the performance of our Design Team and help ensure we deliver in line with the SLAs in place.This role is based in our Leatherhead office, and it is to help with the continued relationships that we have with our customers during the building out of networks.It is an exciting time to join us here at ESP as we go from strength to strength. Be part of a team and company that will allow you to grow and develop your career.Role responsibilities includeMaintaining and updating records in our core system.Accurately logging all customer interactions.Work alongside the Design engineers to help support day‑to‑day activities & maintain SLA’sCommunicate effectively and be confident at building relationships with both internal and external stakeholdersTaking ownership of service‑related issues and handling them in a confident and professional manner.Assisting with preparation of regularly scheduled reports.Handle all enquiries in accordance with legislation, regulations and customer care standards.Provide administrative support to our customers through the asset adoption process.Skills NeededA good working knowledge of Microsoft Office(Word, Excel) is an advantage.Adaptability and multitasking capabilities in a fast‑paced environment.Excellent communications skills.Experience in checking documents and accuracy of detail.Experience of working in a KPI‑driven environmentBenefits includeHolidays: 26 days, going up to 27 after 3 years and up to 28 after 5 years of employment. The company gives you the opportunity to buy/sell up to 3 days per year.BonusEnhance PensionPrivate Medical InsuranceLife insuranceCompany training programmes to help you develop.Employee Rewards Portal: access to exclusive discounts and flexible benefits such as Cycle to Work and EV car Salary Sacrifice Scheme.Enhanced Family Friendly benefits: Enhanced maternity and paternity pay and paid time off when receiving fertility treatment.Volunteering day: one day a year fully paid.Our working hours are Monday– Friday 9am – 5pm. The role is based full time in our new Leatherhead office.Seniority levelEntry levelEmployment typeFull-timeJob functionCustomer Service, Administrative, and DesignIndustriesUtilities #J-18808-Ljbffr
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Customer Support Representative
2 weeks ago
Leatherhead, Surrey, United Kingdom ESP Utilities Group Ltd Full time £25,000 - £40,000 per yearCustomer Support RepresentativeESP Utilities are currently looking to add to their growing team a number of talented people with experience working in Customer Service or Administrator roles.The Customer Support Representative primary role is to take ownership of key administrative activities that support the performance of our Design Team and help ensure we...
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Customer Service Representative
3 weeks ago
leatherhead, United Kingdom ESP Utilities Group Ltd Full timeCustomer Service Representative Are you passionate about delivering exceptional customer service and making a real difference during critical moments? We’re looking for a Customer Service Representative to join our dynamic team and help us support our customers with empathy, efficiency, and professionalism. Key Responsibilities As part of our customer...
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Customer Support Representative
1 week ago
Leatherhead KT SL, United Kingdom ESP Utilities Group Full time £20,000 - £35,000 per yearJob AdvertCustomer Support RepresentativeESP Utilities are currently looking to add to their growing team a number of talented people with experience working in Customer Service or Administrator roles.The Customer Support Representative primary role is to take ownership of key administrative activities that support the performance of our Design Team and help...
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Customer Service Representative
2 weeks ago
Leatherhead, United Kingdom Kendall Cars Full timeOverview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met in a timely and efficient manner. This is a great opportunity for someone who...
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Customer Service Representative
3 weeks ago
Leatherhead, United Kingdom ESP Utilities Group Ltd Full timeCustomer Service RepresentativeAre you passionate about delivering exceptional customer service and making a real difference during critical moments? We’re looking for a Customer Service Representative to join our dynamic team and help us support our customers with empathy, efficiency, and professionalism.Key ResponsibilitiesAs part of our customer service...
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Customer Service Representative
2 weeks ago
Leatherhead, United Kingdom ESP Utilities Group Ltd Full timeCustomer Service RepresentativeAre you passionate about delivering exceptional customer service and making a real difference during critical moments? We’re looking for a Customer Service Representative to join our dynamic team and help us support our customers with empathy, efficiency, and professionalism.Key ResponsibilitiesAs part of our customer service...
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Customer Service Representative
1 week ago
Leatherhead, United Kingdom ESP Utilities Group Full timeJob Advert **Customer Service Representative** ESP Utilities are currently looking to add to their growing team a number of talented people with experience working in Customer Service or Administrator roles. This role is based in our Leatherhead office, and it is to help the continued relationships that we have with our customers during the build out of...
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Customer Service Representative
2 weeks ago
Leatherhead, United Kingdom ESP Utilities Group Full timeJob Advert **Customer Service Representative** ESP Utilities are currently looking to add to their growing team a number of talented people with experience working in Customer Service or Administrator roles. This role is based in our Leatherhead office, and it is to help the continued relationships that we have with our customers during the build out of...
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Customer Service Representative
6 days ago
Leatherhead, United Kingdom Hub Property Care Limited Full time**COME AND BE A PART OF OUR HIGH-QUALITY TEAM** Based near Leatherhead, Surrey, HUB have become one of the market leaders in supplying multiple trades to high-end residential clients in Chelsea, Knightsbridge, Kensington and beyond. We provide an exceptional service to homeowners, landlords and tenants in some of the smartest properties in the country. If...
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Customer Service Representative
2 weeks ago
Leatherhead, Surrey, United Kingdom ESP Utilities Group Ltd Full timeCustomer Service Representative Are you passionate about delivering exceptional customer service and making a real difference during critical moments? We’re looking for a Customer Service Representative to join our dynamic team and help us support our customers with empathy, efficiency, and professionalism. Key Responsibilities As part of our customer...
