Service Delivery Support Administrator

Devon and Somerset Fire and Rescue Service are looking for a Service Delivery Support Administration Assistant to enhance our team based in Torquay. You'll join us on a 12 month Fixed Term Contract working 18.5 hours per week (Monday and Tuesday all day and Wednesday morning) and in return you will receive a competitive salary of £24702 - £26421 per annum pro rata which equates to £12351 - £13210.50 for 18.5 hours per week. Devon and Somerset Fire and Rescue Service is the largest non-metropolitan Fire and Rescue Service in England. We provide prevention, protection and response services across the counties of Devon and Somerset. Our vision is that together, we will work to end preventable fire and rescue emergencies, creating a safer world for you and your family. Keeping people safe is what we do, and we owe our fantastic reputation to our highly skilled and motivated workforce. Responsibilities Undertaking a range of duties commensurate with an administration assistant role to support the services goals and objectives, in accordance with DSFRS policies and procedures, and participate in a team-based environment. Providing general administrative support to the Service Delivery departments of Protection, Response and Training, including updates to communication channels such as MS Teams. Actioning internal and external enquiries as and when appropriate, escalating / referring to the appropriate department within the service, as required. Providing support to Service Delivery Managers in collating performance data, maintaining essential spreadsheets, databases and systems and distributing reports (as required) in a timely manner. Supporting departmental meetings, including the booking of meeting dates and locations, resources, production of supporting papers and technical support. Undertaking reasonable administrative requests as required by the Service Delivery Support Departments and any other duties associated with the support of the function, including inputting and formatting data for Word documents, PowerPoint and other MS Office applications. Assisting the support of the operational function of Service Delivery teams, such as Protection, Response and Training. Supporting in the provision of departmental resource requirements (e.g stationery, cameras, PPE and detectors) and scrap cars - maintaining records of stock levels, plus ordering and invoicing, raising purchase order numbers in line with relevant budgets. Undertaking the financial administration processes for Service Delivery departments, including, Procurement Card use and reconciliation. Supporting the monitoring and completion of team specific Annual Returns including inventories. Liaising with relevant stakeholders, both internal and external. Being responsible for the reporting of property defects. Supporting and providing training where required to new and temporary members of support staff. Carrying out duties at the main place of work and/or other locations as required. Ability to create and populate spreadsheets Proven administration and time management skills Good planning and organisational skills Ability to quickly learn new systems and processes, extracting and manipulating data as appropriate Proven ability of working with MS Office software packages (Outlook, Word and Excel) An ability to work on own initiative, as well as working as a member of a busy team Joining Devon and Somerset Fire and Rescue comes with a fulfilling career, where you make a tangible difference every day. But that's not all We value our employees and offer an extensive benefits package, including: Benefits Flexible working arrangements to promote work-life balance A generous pension scheme for your future Ample annual leave to charge and refresh Family leave policies that support your loved ones Access to physiotherapy services for your wellbeing Opportunities for professional development and progression. Free gym access and personalised fitness coaching Support for eye care and wellness programs Exclusive Blue Light Membership discounts Affordable healthcare options through Benenden Health Engaging sports and social groups for community building Confidential counselling services and mental health support Access to the Firefighters Charity for additional support A cycle-to-work scheme to promote health commuting #J-18808-Ljbffr