Service Manager

21 hours ago


Torquay, United Kingdom Service Care Solutions - Housing Full time

**Service Manager**
**Torbay**
**Housing Association - Young Parents' Service**
**Salary £31,497k**
**37.5 hours - Monday to Friday**
**6 Month FTC**
One of the largest housing associations in Devon is recruiting for a Service Manager be responsible for the performance, delivery, management and development of high quality housing management and support service in their Young Parents Service in Torbay ona six-month Fixed Term Contract
**The Role**
This Service Manager role covers a Young Parents Service in Torbay and the main responsibility will be for:

- Oversee recruitment in the service including induction and training of new members of staff.
- Ensure regular risk assessment and health and safety procedures are in place for staff and customers.
- Delegate staff duties and, if necessary, organise and implement rotas
- Undertake or ensure void inspections and liaise with Property Services and contractors/Handyperson regarding void works
- Liaise with Property Services regarding repairs and maintenance work as needed
- Manage staff and estate contracts for services funded through the service charge
- Use customer feedback and involvement to improve our service offer
- Ensure that all complaints are dealt with promptly and effectively in line with policy and procedure.
- Liaise with relevant local agencies and stakeholders to contribute to and initiate multi agency working
- Oversee the allocation of our accommodation.
- Oversee the security of the premises.

To be considered for this Service Manager role you will require previous experience working within service or scheme management, ideally working with young people.
**As you will be working with vulnerable service users, a DBS on the Update Service**
**The Package**
This is a full time Service Manager role, working 9-5 Monday to Friday on a six-month fixed term contract, offering a salary of £31,497.
**Referral Bonus**
If this Service Manager role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.
**How to Apply**
Also, if this Service Manager role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region.



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