Automotive Services Manager
3 days ago
Overview Realistic OTE as £30,000-£32,000 per year. Base salary : £25,000 to £27,000 per year. Do you have a passion for all things motoring? And a real knack with customers? This role will see you proactively engaging with customers, building rapport at pace, and advising on the products and services Halfords can provide to give them the best solution, ensuring that they leave not only with what they want, but also what they need. You’ll work with a team to deliver sales across the Halfords group through referrals of jobs such as Tyres, MOT and Services, as well as other car maintenance needs. Recommending the right solution for the customer is what this role is all about, whether we can fix it in the car park, at our local Autocentre or by arranging for our Halfords Mobile Expert van to fix it at the customer’s home or work. Brilliant at building relationships, you’ll work with colleagues in our Autocentre and our Halfords Mobile Expert teams to deliver a seamless customer experience. You’ll be paid a great salary and bonus and will enjoy 25% colleague discount across the Halfords Group as well as access to a wide range of discounts on everyday goods, financial products and services. Responsibilities Proactively engage with customers, build rapport, and advise on Halfords products and services to provide the best solution for their needs. Work with a team to deliver sales across the Halfords group through referrals of jobs such as tyres, MOT and services, and other car maintenance needs. Recommend the right solution for the customer, whether we can fix it in the car park, at our local Autocentre, or by arranging for the Halfords Mobile Expert van to fix it at the customer’s home or work. Collaborate with colleagues in the Autocentre and Halfords Mobile Expert teams to deliver a seamless customer experience. Qualifications Excellent rapport-building and communication skills Experience of delivering great face-to-face customer service, ideally in a retail sales or automotive-based environment A track record of achieving exceptional results against sales targets, through converting conversations into opportunities Experience of sharing expertise with others A keen interest in or experience of working with motoring products / services Benefits 25% colleague discount across the Halfords Group, plus access to discounts on everyday goods, financial products and services Base salary and performance bonus We are the UK and Ireland’s leading retailer of automotive and cycling products and one of the UK’s leading MOT, car service, brakes, repairs and tyres specialists. Join us and be part of our success story in getting the nation safely back on the move. #J-18808-Ljbffr
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