Service Delivery Support Administrator

1 week ago

Torquay TQ, United Kingdom DEVON & SOMERSET FIRE & RESCUE SERVICE Full time £2,470,200 - £2,622,100 per year

Devon and Somerset Fire and Rescue Service are looking for a Service Delivery Support Administration Assistant to enhance our team based in Torquay. You'll join us on a 12 month Fixed Term Contract working 18.5 hours per week (Monday and Tuesday all day and Wednesday morning) and in return you will receive a competitive salary of £ £26421 per annum pro rata which equates to £ £ for 18.5 hours per week.

As our Administration Assistant, you will provide the full range of consistent administration duties and business support to ensure continued resilience, efficiency, and effectiveness of the Service Delivery Support Teams.

Key responsibilities of the Administration Assistant:

  • Undertaking a range of duties commensurate with an administration assistant role to support the services goals and objectives, in accordance with DSFRS policies and procedures, and participate in a team-based environment.
  • Providing general administrative support to the Service Delivery departments of Protection, Response and Training, including updates to communication channels such as MS Teams.
  • Actioning internal and external enquiries as and when appropriate, escalating / referring to the appropriate department within the service, as required.
  • Providing support to Service Delivery Managers in collating performance data, maintaining essential spreadsheets, databases and systems and distributing reports (as required) in a timely manner.
  • Supporting departmental meetings, including the booking of meeting dates and locations, resources, production of supporting papers and technical support.
  • Undertaking reasonable administrative requests as required by the Service Delivery Support Departments and any other duties associated with the support of the function, including inputting and formatting data for Word documents, PowerPoint and other MS Office applications.
  • Assisting the support of the operational function of Service Delivery teams, such as Protection, Response and Training.
  • Supporting in the provision of departmental resource requirements (e.g stationery, cameras, PPE and detectors) and scrap cars - maintaining records of stock levels, plus ordering and invoicing, raising purchase order numbers in line with relevant budgets.
  • Undertaking the financial administration processes for Service Delivery departments, including, Procurement Card use and reconciliation.
  • Supporting the monitoring and completion of team specific Annual Returns including inventories.
  • Liaising with relevant stakeholders, both internal and external.
  • Being responsible for the reporting of property defects.
  • Supporting and providing training where required to new and temporary members of support staff.
  • Carrying out duties at the main place of work and/ or other locations as required.

Joining Devon and Somerset Fire and Rescue comes with a fulfilling career, where you make a tangible difference every day. But that's not all We value our employees and offer an extensive benefits package.

You will be required to complete an application form and submit a document to show how you meet the following essential criteria taken from the Job Description and Person Specification on our website.

If you are ready to take the next step in your career and make a real difference to the safety of people in Devon and Somerset, we want to hear from you Join us on our mission to create and safer world and become an integral part of our outstanding team.

Closing Date: 2359hrs 24 November 2025

Job Type: Fixed term contract

Contract length: 12 months

Pay: £24,702.00-£26,421.00 per year

Work Location: In person

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