Customer Service Administrator
2 days ago
Are you passionate about customer service and administration?
Do you have excellent IT skills?
Are you looking for a new challenge within a fast paced role?
**Come join the ever-growing team of IAS**
The role of the Customer Service Administrator will act front of face of IAS and will manage the customer experience for all visitors and staff attending the assessment centre. You will be expected to complete courtesy calls to confirm upcoming appointments,make any necessary changes and liaise with not only the claimant but potentially the claimant’s carer, guardians and or housing associations.
You will be expected to provide support and compassion to customers across a variety of activities and general queries such as questions about the PIP assessment and assisting with enquiries on expense claims from customers who have incurred costs to attendthe assessment centre. Other daily duties will consist of ensuring the assessment centre is fully prepared for the start of each day, in terms of equipment/supplies and general appearance - ordering supplies/equipment/stationary as required to ensure sufficientstocks are always maintained.
- _
- _You will also manage the appointment arrivals board ensuring systems keep up to date and in good order. You will also manage any special requests e.g., where a translator may be required, undertake the required identity checks with each customer andgeneral administration duties, e.g., answering the telephone, copying, documents etc.
- _
**What we need from you**:
- _- At least 1 year’s customer service experience
- Excellent I.T skills
- particularly Microsoft Office
- Team player
- Compassionate
- Caring manner
- Great interpersonal skills and ability to build a rapport with people
- Time management and attention to detail
- **Job Details**_
- 37.5 hours
- £21,000
- Monday - Friday
- Shifts between 8am-6pm
- Office based
- Optional Overtime
-
Service Delivery Support Administrator
1 week ago
Torquay, United Kingdom Devon & Somerset Fire & Rescue Service Full timeDevon and Somerset Fire and Rescue Service are looking for a Service Delivery Support Administration Assistant to enhance our team based in Torquay. You'll join us on a 12 month Fixed Term Contract working 18.5 hours per week (Monday and Tuesday all day and Wednesday morning) and in return you will receive a competitive salary of £24702 - £26421 per annum...
-
Senior Customer Service
1 week ago
Torquay, United Kingdom Brit Manufacturing Solutions Ltd Full timeBritish Manufacturing Solutions Ltd are looking to recruit an experienced customer service & sales person to take overall responsibility for our key client base. Forming long term customer relationships looking after any requirements they might have. You must have strong work ethics and a fast proactive approach to dealing with clients, finding answers and...
-
Administrator - Service Department
1 week ago
Torquay, United Kingdom Talent Finder Full time**Administrator - Service Department** This is an excellent opportunity to join a market leader. **Role Requirements** - Minimum of 2 years office admin. experience, Word, Excel. - Qualifications must include Maths & English GSCE or equivalent (Grade C and above). - Need to be able to work under pressure. - Team player. - Use own initiative. - Be able to...
-
Service Delivery Support Administrator
1 week ago
Torquay TQ, United Kingdom DEVON & SOMERSET FIRE & RESCUE SERVICE Full time £2,470,200 - £2,622,100 per yearDevon and Somerset Fire and Rescue Service are looking for a Service Delivery Support Administration Assistant to enhance our team based in Torquay. You'll join us on a 12 month Fixed Term Contract working 18.5 hours per week (Monday and Tuesday all day and Wednesday morning) and in return you will receive a competitive salary of £ £26421 per annum pro...
-
Service & Maintenance Administrator
4 days ago
Torquay, United Kingdom MacWhirter Western Ltd Full timeDue to continued expansion we require a full time, experienced administrator to assist in the day to day running of a busy service and maintenance department. Duties to include liaising with customers and organising our engineer’s diaries, renewing maintenance contracts, raising invoices as and when required, the upkeep of customer’s records, and...
-
Service & Maintenance Administrator
1 week ago
Torquay, United Kingdom MacWhirter Western Ltd Full timeDue to continued expansion we require an experienced administrator to assist in the day to day running of a busy service & maintenance department. Duties to include liaising with customers and organising our engineer’s diaries, renewing maintenance contracts, raising invoices as and when required, the upkeep of customer’s records, and ensuring that their...
-
Customer Service Operative
2 days ago
Torquay, United Kingdom The Cavanna Group Full timeAbout the job **Customer Service Operative** **Torquay, Devon (with occasional visits to our sites as and when required) **About Us** With a rich history dating back to 1923, Cavanna Homes is the South West’s largest independent house builder. We are family owned and construct beautiful new homes that customers love. We are now looking for a Director...
-
Administrator
2 days ago
Torquay, United Kingdom The Cavanna Group Full time**About the Role** Monday to Thursday - 8.45am-5.15pm Friday - 8.45am-4pm 37.5 hours per week, Fixed term role (6 months) **Who we are looking for** We are looking for an individual with a high standard of administrative work. Acting as a representative for the company, you will be required to deal effectively with all customers and be able to manage...
-
Administrator (Pre-Need)
4 days ago
Torquay, United Kingdom Funeral Partners Full timeOverview Administrator (Pre-Need) Choice Office Torquay TQ1 1DE Salary: 25884 per annum Working Hours: 8 hours per day between 08:00 to 18:00 We are recruiting for this role again due to expansion within the choice team About Us At Funeral Partners we offer a sensitive professional service to the families in our care and we are leading the way in setting new...
-
Administrator Part Time Flexible
2 days ago
Torquay, United Kingdom Connells Full timeWe’re looking for a highly motivated **Administrator**to support our fantastic team Estate Agency team in branch in **Torquay, Devon**. As our **Administrator**you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. **Part Time - 30 Hours Per Week: (flexibility...