Guest Service Assistant
6 days ago
Guest Service Assistant Join to apply for the Guest Service Assistant role at RBH. JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey... OUR HOTEL Enterprise description test Our Benefits Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn £250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over £1000 per year A DAY IN THE LIFE OF A GUEST SERVICE ASSISTANT AT OUR HOTEL Be the friendly face that welcomes guests, making their first impression unforgettable from check-in to serving a drink behind the bar with an enjoyable breakfast experience to check-out. Handle check-ins, check-outs, and everything in between with ease, helping guests within the restaurant and bar to have a great meal or just a relaxing drink. Be the go‑to person for guest questions whether it’s the best brunch spots nearby or directions to local attractions. Process bookings and payments with precision, ensuring every detail is spot‑on for a hassle‑free stay at Aloft. Meeting and greeting at breakfast to serving a meal or a drink from the bar. Also helping service a meeting or a wedding breakfast. Work with other departments to quickly handle guest requests and keep everything running smoothly within the ground floor operation. Keep the ground floor area looking sharp, creating an inviting and professional vibe for every visitor. Manage daily tasks like setting up the restaurant area or bar, serving food and drink to calls, emails, and reservations with efficiency, staying cool under pressure. Helping service and looking after conference guests from coffee and tea breaks to conference lunch. What We Need From You A welcoming personality who loves connecting with people and making their day brighter. Strong communication skills, comfortable chatting with guests and coordinating with team members. Sharp attention to detail, especially when it comes to handling guest needs and reservations. A problem‑solver who can think on their feet, handling any situation with a positive attitude. Team spirit, ready to jump in wherever needed to keep things flowing smoothly. High energy and adaptability, thriving in a fast‑paced environment where no two days are the same. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact . Seniority level: Entry level Employment type: Part‑time Job function: Other Industry: Hospitality #J-18808-Ljbffr
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Guest Services Host
5 days ago
Liverpool, United Kingdom Rapport Guest Services Full timeJob Introduction We have an exciting opportunities for a Club Host to join our growing Rapport team in Liverpool street, Our client's offices are modern buildings, with meeting rooms and events venues. There are also amazing coffee bars that services the spacious lounges and two large workshops for clients to use for their bigger groups meetings and...
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Guest Service Assistant
2 weeks ago
Liverpool, United Kingdom School Lane Hotel - Liverpool Full time**Who we are: - ** In the heart of Liverpool ONE, School Lane Hotel is the stylish little sister of Hope Street Hotel. Independent and individual, it is housed in a c.1850 building and mirrors Hope Street Hotel’s city chic style. Bedrooms are light-filled with huge original windows and three-metre-high ceilings. Beds are super-king with beautiful white...
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Guest Services Assistant
7 days ago
Liverpool, United Kingdom Holiday Inn Express Liverpool Royal Albert Dock Full time**Brand **Holiday Inn Express **Contract ** 32 hours per week **Reports to **Guest Service Manager **Additional info **Includes, Early & Late shifts and weekends **What you’ll be doing** Holiday Inn Express Liverpool Royal Albert Dock is looking for a Guest Service Assistant to join our team. As a Guest Service Assistant, you’ll play a vital role in...
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Guest Services Assistant
2 weeks ago
Liverpool, United Kingdom Holiday Inn Express Liverpool Royal Albert Dock Full time**Brand**Holiday Inn Express **Contract** 32 hours per week **Reports to**Guest Service Manager **Additional info**Includes, Early & Late shifts and weekends **What you’ll be doing** Holiday Inn Express Liverpool Royal Albert Dock is looking for a Guest Service Assistant to join our team. As a Guest Service Assistant, you’ll play a vital role in the...
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Guest Services Assistant
2 weeks ago
Liverpool, United Kingdom Holiday Inn Express Liverpool Royal Albert Dock Full time**Brand **Holiday Inn Express **Contract ** 24 hours per week **Reports to **Guest Service Manager **Additional info **Includes, Early & Late shifts and weekends **What you’ll be doing** Holiday Inn Express Liverpool Royal Albert Dock is looking for a Guest Service Assistant to join our team. As a Guest Service Assistant, you’ll play a vital role in...
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Guest Service Assistant
4 days ago
Liverpool, United Kingdom Kew Green Hotels Full timeOverview Our Guest Service Assistants are at the heart of the guest experience, making sure every visitor feels welcome and cared for. You’ll receive full training to work across all guest-facing areas of the hotel, from reception to food and beverage, making this the perfect opportunity to kick start your career in hospitality. Other businesses may call...
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Guest Services Assistant
2 weeks ago
Liverpool L JL, United Kingdom Ince Blundell Hall Full time £4,320 - £60,000 per yearJob OverviewWe are seeking a friendly and professional Guest Service Assistant join the historic Ince Blundell Hall Estate. As part of our charitable mission to provide unpaid carers in Sefton and Merseyside short respite breaks at the Hall, we are looking for a brand new team to welcome and make our guests feel at homeTo provide a welcoming, friendly, and...
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Guest Service Assistant
5 days ago
Liverpool, United Kingdom Kew Green Hotels Full timeOverview This is a fixed term role, ending on 31st December. Our Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience. Guest Service Assistant (Cristmas Casual) duties include: serving guests across the bar, restaurant and banqueting areas throughout the festive season setting up for festive events, with a...
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Nights Guest Service Assistant
5 days ago
Liverpool, United Kingdom Holiday Inn Express Liverpool Royal Albert Dock Full time**Brand **Holiday Inn Express **Contract **32 hours per week 4 nights out of 7 (22.30 - 07.00) **Work location Liverpool Royal Albert Dock** **Reports to **Nights Guest Service Manager What you’ll be doing As a Nights Guest Service Assistant, you’ll play a vital role in function of the hotel, a key team member supporting all departments, ensuring...
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Guest Services Manager
19 hours ago
Liverpool, United Kingdom Kew Green Group Full timeThe role Our Guest Service Managers are at the forefront of creating unforgettable stays for our guests. The role reports directly to the Hotel Manager and is part of a team based from our attractive and Crowne Plaza JLA hotel in Liverpool L24 8QD. Guest Service Managers duties include orchestrating the seamless operation of our guest services collaborating...
