Current jobs related to SayPro Call Center Team Lead - Greater London - SayPro
-
SayPro Head of Vigilance Operations
1 week ago
London, United Kingdom SayPro Full time £150 - £200LocationCanary Wharf, LondonAbout the jobJob summaryWe are currently looking for aHead of Vigilance Operationsto join ourPatient Safety MonitoringFunction within theSafety & Surveillancegroup.All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.This is afull-timeopportunity, on...
-
Call Center Supervisor
6 days ago
London, United Kingdom Demolytic Full time**London** **United Kingdom** We are looking for a competent Call center supervisor to organize and direct the staff of our call center. You will be responsible for assessing their work and give them feedback to maximize performance. An excellent call center supervisor must have customer service and supervisory experience. You will be organized and reliable...
-
call center agent
1 week ago
London, Greater London, United Kingdom City of Amarillo Full time £15,000 - £25,000 per yearJOB TITLE:Call Center AgentJOB CLASS NUMBER:CLR077PAY GRADE:G03FLSA STATUS:non-exemptBUSINESS UNIT NAME:Utility BillingREPORTS TO:Call Center Supervisor/ Utility Billing ManagerSUPERVISORY WORK:SUMMARYUnder the direct supervision of the Call Center Supervisor, a Call Center Agent is an individual who works closely with other team members to provide...
-
Call Center Representative
6 days ago
London, United Kingdom Demolytic Full time**London** **United Kingdom** We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. **Responsibilities** Seize opportunities to upsell products when they arise Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling...
-
Call Center Agent
6 days ago
London, United Kingdom Donevi Software Full time**Key Responsibilities**: - Answer and manage a high volume of calls professionally - Resolve customer inquiries and complaints efficiently - Document call information accurately in the system - Follow communication scripts and company guidelines - Provide product or service information to customers **Qualifications**: - High school diploma or...
-
Call Center Agent
1 week ago
London, United Kingdom Confero Call Centres Full time**Job Summary** **Duties** - Maintain accurate records of customer interactions through data entry in our systems. - Provide information about products and services, upselling where appropriate to enhance customer satisfaction. - Demonstrate excellent phone etiquette while maintaining a professional demeanor at all times. - Collaborate with team members to...
-
Call Center Agent
2 days ago
London, United Kingdom Selteq Ltd Full timeSelteq is a global IT and marketing consultancy firm with a presence in North America, Middle East, Asia, Europe and London. Started in 2018 with a mission to build the best digital experiences for our clients. Join us on our journey to becoming the leading marketing agency at the forefront of digital innovation. We are looking for an experienced marketing...
-
Call Center Agent English
1 week ago
London, United Kingdom Confero Call Centres Full time**Overview** **Duties** - Handle inbound and outbound calls with professionalism and courtesy - Provide accurate information regarding products and services to customers - Assist customers with inquiries, complaints, and requests in a timely manner - Perform data entry tasks to maintain accurate records of customer interactions - Identify opportunities for...
-
Call Center Representative at Setsales
5 hours ago
London, United Kingdom SetSales Full timeDo you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about sales? If so, you might be our next Call Center Representative. **About us** SetSales is Northern Europe's...
-
Call Center Representative
1 week ago
London, Greater London, United Kingdom Workoo Technologies Full time £22,000 - £28,000 per yearResponsibilitiesManage a large number of inbound and outbound calls in a timely manner.Follow communication "scripts" when dealing with different issues.Identify customer needs, clarify information, research each issue and offer solutions and/or alternatives.Take advantage of product sales opportunities when they arise.Establish long-lasting relationships...
SayPro Call Center Team Lead
2 weeks ago
Job description Seek a visionary leader to elevate our call center team. Key Responsibilities Develop and implement high-impact strategies to boost productivity and quality indicators. Manage escalated calls, ensuring seamless compliance with established procedures. Conduct thorough audits to maintain adherence to protocols. Craft training sessions to share best practices and provide actionable feedback. Support the integration and training of new hires. Education & Experience Bachelor’s degree preferred; Matric Certificate acceptable. English B2 – C1 proficiency (Berlitz or business level). Availability to work Monday – Sunday (5-day work week) with multiple schedules. Minimum 3-5 years of experience in a call center environment. Proven experience as a supervisor or team lead in a call center. Experience in healthcare, supplements, collections, sales, lead generation, or loan originations. Skills & Competencies Strong leadership and team management skills. Experience in sales campaign management or support. Excellent verbal and written communication skills. Proficiency with call center technology (CRM systems, dialers, performance monitoring tools). Ability to analyze performance metrics and generate actionable insights. Strong problem-solving and conflict-resolution skills. Ability to multitask, prioritize, and adapt in a fast‑paced environment. Customer‑focused with a commitment to delivering exceptional service. #J-18808-Ljbffr
