Call Center Agent

JOB TITLE:Call Center AgentJOB CLASS NUMBER:CLR077PAY GRADE:G03FLSA STATUS:non-exemptBUSINESS UNIT NAME:Utility BillingREPORTS TO:Call Center Supervisor/ Utility Billing ManagerSUPERVISORY WORK:SUMMARYUnder the direct supervision of the Call Center Supervisor, a Call Center Agent is an individual who works closely with other team members to provide...

We've grown a lot in the past few years, expanding our reach and customer base all around the country. Whether it's in customer service or our exceptional products, we owe our success to the efficiencies we create in every corner of our company and the people at each level who make that happen. **Call Center Agent Job Description**: Youre literally the...

A respected financial services provider is looking for an attentive and efficient Call Center Agent to support their customer care operations. Are you a compassionate communicator with a calm demeanour? Our client, a reputable financial services firm, values individuals who can handle customer queries with empathy and professionalism. This role requires...

Managing large amounts of inbound and outbound calls in a timely manner - Following call center “scripts” when handling different topics - Identifying customers’ needs, clarify information, research every issue and providing solutions - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage customers by...

**Key Responsibilities**: - Answer and manage a high volume of calls professionally - Resolve customer inquiries and complaints efficiently - Document call information accurately in the system - Follow communication scripts and company guidelines - Provide product or service information to customers **Qualifications**: - High school diploma or...

**Debt Recovery Solutions** We’re looking for someone to join our Debt Recovery Agents Team as Debt Recovery Call Center Agent. You will be the face of the company, providing outstanding service, acting in a respectable and professional manner. Also, when a person is rude you need to be a cold person and able to handle a conversation and lead it your...

**Job Summary** **Duties** - Maintain accurate records of customer interactions through data entry in our systems. - Provide information about products and services, upselling where appropriate to enhance customer satisfaction. - Demonstrate excellent phone etiquette while maintaining a professional demeanor at all times. - Collaborate with team members to...

**Overview** **Duties** - Handle inbound and outbound calls with professionalism and courtesy - Provide accurate information regarding products and services to customers - Assist customers with inquiries, complaints, and requests in a timely manner - Perform data entry tasks to maintain accurate records of customer interactions - Identify opportunities for...

**Key Responsibilities**: - Handle inbound and outbound calls professionally.- Address customer questions and complaints.- Document interactions in the CRM system.- Follow scripts and procedures for issue resolution.- Escalate complex cases to supervisors when needed. **Qualifications**: - High school diploma or equivalent.- Excellent verbal communication...

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or passionate about sales? If so, you might be our next Appointment Setter. **About us** SetSales is Northern Europe's leading...