Scheduling Team Leader

6 days ago


Warrington, United Kingdom Pennington Choices - Certified B Corp Full time

OverviewWe are looking for a Scheduling Team Leader to join our Asbestos Services team. As Scheduling Team Leader, you will manage the team of schedulers in planning, scheduling, and deploying our field-based staff to deliver efficient and effective work programmes that fulfil client requirements. This will include recruitment, onboarding, induction and training, performance management, and offboarding. You will also be responsible for ensuring schedulers book the maximum target surveys for each surveyor to fulfil contract requirements and drive our operational and commercial performance.You will be the super-user for our work software systems (currently Alpha Tracker, TEAMS, and FLS), and you will train new recruits in these systems and related client portals. You will use these systems to set time allocations for client-specific tasks and manage the system, running reports using performance data to improve productivity. You will provide training to ensure that all our asbestos colleagues achieve the required competence level in the work software systems based on their role profile.You will assist the Operations Manager with training, auditing, providing information, performance reports, resource plans, and onboarding new starters. Additionally, you will work collaboratively with the wider Asbestos team, including Operations Managers, Contract Coordinators, field-based Operatives, and the lab and quality assurance teams to build rapport and trust. You will also manage client enquiries promptly and professionally, referring them to relevant colleagues. #J-18808-Ljbffr



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