Facilities Helpdesk Administrator
1 week ago
Facilities Helpdesk Administrator – PREMIER OFFICE SYSTEMS Location: Preston Brook – Permanent, up to £30,000 DOE. Shift based rota: Monday to Friday (7am–6pm) and one Saturday in 10 (8am–12noon). Fully office based. An exciting opportunity has arisen for a Facilities Helpdesk Administrator to join our well-established client based in the Runcorn area. You will be joining a collaborative team, working closely with the business development and account management teams, to support the coordination of client contract requirements within the facilities management industry. You will be… Managing incoming calls and emails to raise or update work orders Allocating jobs through the ticket system Diagnosing faults by asking the right questions and assigning to the correct engineer or manager Ensuring jobs are completed within agreed timescales Recording accurate technical details to support first-time access and fixes Updating customers on repair progress Maintaining clear and accurate notes, including unscheduled tasks Coordinating daily with engineers to support efficient job completion and callouts Closing jobs accurately for invoicing Logging and directing complaints, compliments, and dissatisfaction to the appropriate person You will have… Must have full driving licence and own vehicle – due to the location of the offices Excellent communication skills both written and verbally Previous experience within data entry, administration and scheduling Strong time management and punctuality Experience working in facilities management / electrical / scheduling Please note, the successful candidate will have prior working experience in Electrical, Facilities Management – please only apply should this be relevant to your experience. Benefits include; 28 days holiday inc. bank holidays, free on site parking, pension scheme, state of the art office working space, company paid social events, progression opportunities and more… APPLY NOW Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. #J-18808-Ljbffr
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Scheduler/helpdesk Advisor
11 hours ago
Runcorn, United Kingdom Brook Street Full timeWe are seeking Helpdesk Advisors to start a new role immediately! Do you have experience within customer service and administration? Are you happy to work in a back office, administrative focused role? If so, this could be the perfect role for you. Working at the client's head office in the Runcorn area, you will be expected to provide general...
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Helpdesk Administrator
1 week ago
Runcorn, United Kingdom Clarke Maintenance Services Ltd Full time**Clarke maintenance services** We're a family run, Building maintenance specialising helping our clients with reactive and planned maintenance solutions, We're looking for a experience office administrator to join our growing admin team. You will work closely with 6 other members of admin,and liaise with our teams of engineers throughout the day. A...
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Scheduler/helpdesk Advisor
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Runcorn, United Kingdom Brook Street Full timeDo you have experience within customer service and administration or planning experience? Are you happy to work in a back office, administrative focused role? If so, this could be the perfect role for you. Working at the client's head office in the Runcorn area, you will be expected to provide general administration support to a number of key departments...
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Administration Associate
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Office Administrator
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Runcorn, United Kingdom Clarke Maintenance Services Ltd Full time**Clarke maintenance services** We're a family run, Building maintenance specialising helping our clients with reactive and planned maintenance solutions, We're looking for a experience office administrator to join our growing admin team. You will work closely with 6 other members of admin,and liaise with our teams of engineers throughout the day. A...