Senior Administrator

2 days ago

Runcorn, United Kingdom Restore Plc Full time

**Senior Administrator (Internally known as Client Support)**
**Business Unit: Technology**
**Location: Runcorn**
**Contract Type: Permanent - Full Time**

**Hours: 37.5**
**Salary: 22,000 to 26,000 (DOE)**

Here at Restore, we have an exciting opportunity for a Client Support Administrator to join our team in Runcorn.

We pride ourselves on delivering exceptional service to all clients and stakeholders, and we are very keen to hear from people who are organised, motivated, positive and enjoy working in a team.

To provide administration and client support, help develop business opportunities and provide an alternative contact for customers. Covering all aspects of the administration of accounts and handling smaller opportunities entirely.

**RESPONSIBILITIES**
- Assist account managers and BDMs with weekly forecasts
- Creation of quotations or proposals
- Writing simple statement or scope of works documents
- Creating customer job files with appropriate documentation including contract or T’s and C’s
- Organising collections with Operations
- Interaction with customers and internal departments to ensure customer satisfaction
- Accurate filing of all required documentation
**ABOUT YOU**
- Good telephone manner and excellent relationship builder
- Ability to operate at various levels with the customer and internally
- Able to multi-task
- Structured approach with attention to detail and effective record keeping
- Decision making when managing issues, knowing when to solve a problem and when to escalate
Restore Technology provide the complete set of services for our customers’ information technology assets. From installation to relocation, resale and recycling, Restore technology can optimise and manage the entire journey of our customers’ hardware.

We operate the most advanced facility for IT lifecycle and disposal services in the UK. We build state of the art sites specific to our customers’ needs, but most importantly with a focus on security, sustainability, and efficiency.

An Inclusive Approach

We are committed to becoming a great place to work, one that is inclusive, safe and where people can reach their true potential. We value the contribution that all our colleagues make and aim to have a company that recognises the diverse, multi-cultural society in which we live.

Reference ID: 80116

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£26,000.00 per year

Schedule:

- 8 hour shift
**Experience**:

- Administrative Assistants & Receptionists: 1 year (preferred)

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