Complaints Officer
1 week ago
Complaints Officer - Kirkby in Ashfield, England, United Kingdom Role is office based at Kirkby in Ashfield and will support the investigation, acknowledgement and response to complaints across various service areas. Responsibilities Assist with the collation and review of information relating to expressions of dissatisfaction Acknowledge complaints in writing Support drafting of complaint responses and investigation notes Ensure complaints are handled in line with the Housing Ombudsman Service's Complaint Handling Code and the council's complaints policy/procedure Prepare complaint information for submission to the Housing Ombudsman Service Implement complaint learning outcomes, recommendations and orders Maintain accurate complaint records Qualifications & Experience Knowledge of handling complaints in the social housing environment Good analytical and IT skills Awareness of the Housing Ombudsman Service's Complaint Handling Code (preferable) Complaint handling: 3 years (required) OR16890: 1 year (preferred) Job Details: Hours: 37 hours per week, 5 days (Monday to Friday) with flexible hours between 8 am & 5 pm Job Types: Full‑time, Temp to perm Seniority level: Mid‑Senior level Employment type: Contract Job function: Customer Service Industry: Administrative and Support Services Referral will increase your chances of interviewing at Job Switch by 2x. #J-18808-Ljbffr
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Complaints Officer
1 week ago
Kirkby in Ashfield, United Kingdom i-Jobs Full timeComplaints Officer Location: Ashfield District Council, Urban Road, Kirkby, Nottingham, NG178DA Start Date: ASAP Contract Duration: 6+ Month Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week Pay Rate: £ 25.04 per hour Job Ref: OR16890 Job...
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Complaints Officer
1 week ago
Kirkby in Ashfield NG, United Kingdom BRACKENBERRY INTERIMS Full time £28,849 - £37,808 per yearWe are working closely alongside with a local authority in Ashfield to assist with the appointment of a Complaints Officer on a 6.5-months contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.Rate of Pay: £24.04- £31.09 per hourSummary:We are seeking a Complaints Officer - Housing to join a...
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Complaints & Compliments Case Officer
6 days ago
Kirkby in Ashfield, Nottinghamshire, United Kingdom LIBERTY Full time £27,500 - £42,000 per yearLiberty has an exciting opportunity for a Complaints & Compliments Case Officer to join our team in Knowsley. You will be working on a full-time, permanent basis, working 20 hours per week, working 4 hours a day Monday to Friday between the hours of 9am & 5pm. You will receive a salary of £27,185 pro rata per annum Plus benefitsWe are an experienced and...
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Complaints & Feedback Case Officer
6 days ago
Kirkby in Ashfield, Nottinghamshire, United Kingdom LIBERTY Full time £27,500 - £35,000 per yearLiberty has an exciting opportunity for a Complaints & Feedback Case Officer to join our team in Knowsley. You will be working on a part time, permanent basis, working 20 hours per week, working 4 hours a day Monday to Friday between the hours of 9am & 5pm. You will receive a salary of £27,185 pro rata per annum Plus benefitsWe are an experienced and...
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Complaints Officer Housing
2 days ago
Sutton-In-Ashfield NG, United Kingdom CRA GROUP RECRUITMENT AND PAYROLL LTD Full time £25,000 - £35,000 per year6 months contract with a Local AuthorityJob Summary:Ashfield District Council is seeking an experienced Complaints Officer (Housing) to join the Housing Management team on a temporary basis.The successful candidate will be responsible for managing and responding to housing-related complaints in accordance with the Housing Ombudsman Service's Complaint...
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Compliments & Complaints Case Officer
2 weeks ago
Kirkby, United Kingdom Liberty Full timeLiberty has an exciting opportunity for a Compliments & Complaints Case Officer to join our team, based in the North West region (Knowsley). You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a salary of £23,000 per annum Plus Benefits. The strength of our organisation lies in the quality of the...
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Housing Officer
2 days ago
Kirkby in Ashfield NG, United Kingdom CRA GROUP RECRUITMENT AND PAYROLL LTD Full time £25,000 - £40,000 per year5 Month Contract With A local AuthorityJob PurposeTo provide a high-quality, customer-focused housing management service to tenants, leaseholders, and applicants within the Ashfield district. The postholder will manage a defined patch, dealing with all aspects of tenancy and estate management, ensuring homes and neighbourhoods are safe, well-managed, and...
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Tenancy Support Officer
2 weeks ago
Sutton-in-Ashfield, United Kingdom Job Switch Ltd Full timeJob Description: Main Purpose of Job: To support the work of the Tenancy/Estates Team by undertaking a range of tasks which contribute to an effective service provision within Housing Management. Responsible to:Tenancy Services Team Leader Key relationships/Functional links with: Tenants and residents of the Council Staff within the housing section including...
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Tenant Liaison Officer
4 days ago
Kirkby, United Kingdom Liberty Full timeLiberty has an exciting opportunity for a Tenant Liaison Officer to join our team, based in Knowsley, Merseyside. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a salary of £22,734 per annum Plus Excellent Benefits! We are an experienced and innovative construction firm that is committed to...
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Customer Service Representative
2 days ago
Sutton-In-Ashfield, United Kingdom World of Sweets Full timeWorld of Sweets is one of the UK’s leading confectionery suppliers, our ranges include a large range of branded chocolates, American novelty sweets and wholesale pick and mix. We are part of a group of companies incorporating Hancocks Cash & Carry, Bonds of London and Bobby’s Foods. We are currently looking to recruit a **Customer Service...
