Operations Administrator

5 days ago


Belfast, United Kingdom VanRath Full time

VANRATH are delighted to be partnering with a highly reputable client with the Recruitment of an Operations & Admin Associate to join a growing and friendly team based in Belfast at their Titanic Quarter Location. Location: Belfast, Titanic Quarter (office-based only)Hours: Monday - Friday, 9am-5:30pmSalary & Benefits: £26,000, free parking, private medical, hotel discounts Role Overview We are seeking an Operations Administrator to support the smooth running of a busy travel and events organisation. This role is ideal for someone who thrives in a structured environment, enjoys delivering excellent service, and is confident managing data, order fulfilment, and administrative processes. A genuine interest in sports, concerts, or live entertainment will be a great advantage. Key Responsibilities Coordinate daily operational tasks and contribute to process improvementsDeliver friendly, timely support to customers and internal teamsMaintain accurate, GDPR-compliant customer records and documentationOversee order dispatch and manage communication with clientsSupport project work, after-sales processes, and general admin dutiesUpdate website content and assist with light front-end tasksWork collaboratively across the business to promote efficiency and teamwork Performance Expectations (KPIs) Order Dispatch Accuracy: 98-100%Dispatch Timeframe: Orders processed within 24 hoursCustomer Data Accuracy: 100% compliant and up to dateAdmin Task Delivery: All routine tasks completed within agreed schedules Candidate Profile Exceptionally organised with strong attention to detailConfident communicator with a customer-first approachComfortable using digital systems; experience with website updates is a plusCollaborative, proactive, and motivated to improve processesInterest in sports, music, or live events is desirable For more information please reach out to Phil Doherty at VANRATH for a confidential chat about next steps. #J-18808-Ljbffr



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