Billing Operations Administrator
2 days ago
Contract
Full Time - Permanent
Working Hours
37 hours Monday to Friday
Hybrid Working
2 days working from the office and 3 days working from home
Salary
Starting salary £24,300
At Energia Group, energy moves us to be a positive force for change within the energy industry and society at large. Through our two brands, Energia and Power NI, we deliver energy solutions and innovative technologies to homes and businesses across Ireland driving our countrys renewable energy future forward. We are on the lookout for people who want to transform their ambition into impact and channel their energy into making a positive difference.
About The Role
Reporting to the Billing Operations Team Leader, the Billing Operations Administrator is a key role, processing commercial related exceptions and working on multiple key billing processes.
You will be continually responsible for ensuring Commercial Exceptions are completed by strict deadlines whilst providing valuable support to colleagues within the team. You will be based in our offices in Newforge Lane, Belfast.
About You
- At least 6 months experience in a Service Operations Environment or Admin Role.
- Ability to build effective relationships and liaise successfully with internal and external customers.
- Proven experience of working to strict deadlines and KPIs.
- Proficient in the usage of Microsoft Office.
What We Offer
- Competitive salary + Up to 10% annual Bonus
- Annual Cost of Living Review
- 23-25 days Holiday Allowance + 11 stats and opportunity to buy more
- Career Progression and Development - Almost 100% of our promotions are from within the organisation
- Internal L&D courses, mentoring, external networking and year-round learning
- Enhanced Maternity and Paternity Pay
- Family Friendly Policies
- Health Care
- Sick Pay
- Award Winning Wellbeing Programme
- Wellbeing Fund - to be used towards anything that energises you from Gym equipment or membership to Reflexology
- Sports Club
- Social Club
- Laya Virtual Gym Membership
- Free Flu Jab
- Cycle to Work Scheme
- Volunteering days and more
Does energy move you?
If so, see how you can be a part of the energy transition.
All applications should be submitted online. Once the vacancy has closed, we will review all submissions and will be in touch with the next step in the process.
Best of luck
Skills
Billing Administrator Microsoft Suite Customer Service Stakeholder Management
Benefits
Performance Bonus Medical Aid / Health Care Career Development Pension Fund Paid Holidays
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