Reception/Administrator
1 week ago
OverviewReception / Administrator role at NHS. Part‑time (14.45 hours per week) Monday – Friday, 7.30 am – 6.30 pm. Based at Gibson Lane Practice, Kippax, Leeds (LS25 7JN). Salary £12.72 per hour. Permanent contract.ResponsibilitiesProvide a courteous, efficient reception service to patients, visitors and staff.Receive and direct patients to the appropriate service or health‑care professional.Handle repeat prescription requests, check names and addresses and process change‑of‑address updates.Process appointment requests and visit requests by telephone and in person.Register new patients and enter and update patient data in the medical records system.Process patient online access and care navigation requests.Clear rooms after surgeries and maintain building security (doors, windows, alarm) and general reception duties.Assist in health, safety and security activities and comply with the practice Health & Safety Policy.Qualifications & ExperienceGood customer service skills.Good IT skills and telephone skills.Ability to work under pressure and on own initiative.Experience of working in a GP practice preferable but not essential.Essential RequirementsGrade A‑C in English and Maths.Full flexibility – able to cover holidays, absences and extra hours as needed.Desirable RequirementsIT qualification.Person SpecificationFull flexibility – can work extra hours to cover holidays and absences and cover all reception positions as required.Disclosure & Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A DBS check will be required.Equal Opportunity Employer StatementThe NHS and Gibson Lane Practice are equal opportunity employers. We welcome applications from all qualified candidates, regardless of gender, race, disability, religion, age, sexual orientation, or any other protected characteristic. #J-18808-Ljbffr
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