User Research
7 days ago
Job Details: User Research & Service Design LeadVacancy Name: User Research & Service Design LeadVacancy No: VN577Location: [Location Here]Employment Type: Fixed Term ContractOverview: We are seeking a talented and experienced User Research and Service Design Lead to join our team. In this role, you will be responsible for leading user research initiatives and driving the design of end-to-end services that meet user needs and business objectives.Main Duties and ResponsibilitiesResponsibilities:Lead and manage user research activities, including interviews, surveys, usability testing, and data analysis to gain insights into user behaviors, needs, and pain points.Collaborate with cross-functional teams, including product managers, designers, engineers, and stakeholders, to define user requirements and inform product/service design decisions.Lead key projects that support strategic pillars of the organization, ensuring alignment with business objectives and delivering measurable results.Develop and maintain user personas, journey maps, and other UX artifacts to guide the design process and ensure a user-centric approach.Drive the creation of service blueprints and design solutions that enhance the end-to-end user experience across multiple touchpoints.Map end-to-end processes, both internal and external, and workflows to identify bottlenecks and translate them into opportunities for improvement.Work closely with the data team to understand how data systems integrate through user flows and explore opportunities for improving critical paths and overall user experience.Champion best practices in user-centered design and service design methodologies within the organization.Mentor and coach all members of the team, fostering a culture of continuous learning and improvement.Skills and ExperienceRequirements:Bachelor's or Master's degree in Human-Computer Interaction, Design, Psychology, or a related field.Demonstrable experience in user research, service design, or related roles.Proficiency in a variety of qualitative and quantitative research methods, tools, and techniques.Strong analytical skills with the ability to synthesize complex data into actionable insights and recommendations.Excellent communication and collaboration skills, with the ability to effectively convey research findings and design concepts to stakeholders at all levels.Experience working in Agile or Lean environments is a plus.Experience of working in complex, data, and analytics environments.Desirable, but not essential, experience of working in the legal or professional service fields. #J-18808-Ljbffr
-
User Researcher
1 week ago
London, United Kingdom Investigo Full timeRole: User Researcher Rate: £500-550 (Inside IR35) Location: London **The Role** A User Research Lead is an expert practitioner who works with teams to ensure they have high-quality and valuable insight into user needs and experience to inform their work. User Research Leads deliver research and analysis on complex, strategic, and highpriority projects,...
-
User Researcher
1 week ago
London, United Kingdom Searchability Full time_**User Research, Workshops, Usability, Quantitative Surveys, Interviews, Agile**_ **User Researcher** Brand new opportunity for a User Researcher to join a Company who are transforming the way health and care is delivered. 100 % remote salary up to £50,000. - Opportunity to join a forward thinking Company who's solutions are used widely across the UK -...
-
User Researcher
15 hours ago
London, United Kingdom Public Sector Resourcing Full time**User Researcher **(Inside IR35)** **Contract Term: 6 Months*** **Contracting Authority: Cabinet Office - GDS** **Location: Hybrid - London, Manchester or Bristol** **As a User researcher your main responsibilities will be to**: - Plan, design and prepare a range of user research activities to support the design, development and continuous improvement...
-
User Researcher
3 days ago
London, United Kingdom Maxwell Bond Full time**User Researcher | IMMEDIATE START & INTERVIEWS | REMOTE** I'm searching for an experienced UX Researcher to join an incredible team at an ambitious tech company. They're a global award-winning company who have established themselves by using cutting-edge tech and a user-centric approach. **What you'll be doing** - Help to improve the overall user...
-
User Researcher
15 hours ago
London, United Kingdom Public Sector Resourcing Full time**User Researcher - **Inside IR35** **Contract Term**:12 months **Contracting Authority**:UKSV - UK Security Vetting *** **Location**:Hybrid - 2 days per week in either Glasgow, York, Bristol, Manchester or London. As a User Researcher you will contribute to the planning, design and implementation of research activities with users to gain an...
-
User Researcher
12 hours ago
London, United Kingdom Searchability Full time**User Researcher** The UK’s leader in healthcare and services are currently looking to appoint an experienced User Researcher to build and take the lead on a new UX Research Team. - Salary up to £50,000 - Fully Remote working - Opportunity to really make a difference to the healthcare industry. - Experience in UX Researcher, Usability, Research,...
-
User Researcher
7 days ago
London, United Kingdom OFGEM Full time**Details**: **Reference number**: - 389544 **Salary**: - £34,123 - £48,561 - National £34,123-£45,831, London £36,824-£48,561 Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying. - A Civil Service Pension with an employer contribution of 28.97% **Job grade**: - Higher Executive...
-
User Researcher
13 hours ago
London, United Kingdom Alexander Mann Solutions for Public Sector Resourcing Full time**User Researcher - **Inside IR35** **Contract Term: 6 months** **Contracting Authority: The Insolvency Service** **Location: Remote / London** User researchers are key figures in their teams that design and deliver services. They help their teams develop a deep understanding of the people - citizens, businesses or government colleagues - who use a...
-
User Researcher
2 weeks ago
London, United Kingdom Scrumconnect Consultancy Full timeJob Information Industry - TechnologyCity - LondonProvince - Greater LondonCountry - United KingdomPostal Code - EC1ASenior User Researcher Senior Level - SFIA5 - Salary: £55k -75k dependent on experience - Location: London About Scrumconnect: Scrumconnect is a leading force in technology consultancy, proudly contributing to over 20% of the UK's most...
-
User Researcher
7 days ago
London, Greater London, United Kingdom Adecco Full time £65,000 - £75,000 per yearUser Researcher (Human Factors / User-Centred Design) X2UK Wide - with travel to client 1/2X a month£65-75,000 per annum + permanent benefitsCandidatesmustbe eligible forSC Clearance.We are looking for 2 experiencedUser Researchersto join our team and play a key role in shaping transformational digital services. The solutions we design are often complex, so...