Admin Officer

2 weeks ago

Chatham, United Kingdom Brook Street Full time

Job Description -We've got a great opportunity for a long term temp role within the Medway National Probation, to join a fast-paced office, working as part of the admin team.Overview:- Full time 37 hrs per week- Monday - Friday- Long term Temporary ongoing role - Pay - £12.21 per Hour- Location - Medway- Start date ASAP Overview of the job This is an administrative job within the Probation Service.Summary The job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives. In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. This role may involve some out of hours work. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.Responsibilities, Activities & Duties The job holder will be required to carry out the following responsibilities, activities and duties: * Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases. * Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending. * Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required. * Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail. * Provide cover for an effective and efficient reception and telephone enquiry service. * Act as single point of contact within unit for specialist area of work as required. * Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures. * Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan. * Carry out enforcement administration as required. * Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.

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