Customer Service Executive

5 days ago


Harlow, United Kingdom Adecco Full time

Role You will be reporting to the Customer Operations Manager, Supporting the sales team, with a hands- on role, split 80/20% between working on the desk and liaising with the warehouse/ production team. Handling customer orders received by phone, email, or social media and overseeing seeing them through to dispatch. Loading customer orders onto the Sales and Inventory Management Software and printing shipping labels. Supporting the Field Sales Managers Being a point of contact for customer care Leading and resolving any challenges customers may have Communication is KEY Supporting with Stock Taking activities. Taking enquires via phone and email. Liaising with the Warehouse/ Production team to ensure orders are processed in time. Dealing with International enquires Plus Ad-hoc duties. This is an incredible opportunity to work with one of the best in their industry, with a tight-knit supportive company culture, we are looking for someone who has attention to detail, resilient, excellent communication and passionate. We want you Interview to be taking place this week - Do NOT Miss out Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.



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