Customer Service Executive
2 days ago
**Salary**: £25k - 27k per year + benefits
**Reference**: CSE/01
**Customer Service Executive**
**Location**: Harlow
**Salary**: Up to £27,000 depending on experience
**Job Type**: Full-Time, Permanent, Office-based
**Customer Service Executive - About our client**:
A leading technology manufacturer, supplying premium products to a global customer base including construction and automotive industries. Working as part of a busy Customer Service & Sales team, you will be hands-on in supporting customers with queries, orders and warranties. An integral role within the business, working closely across all departments and providing outstanding levels of service.
**Customer Service Executive - Benefits**
- Early finish on Fridays
- Annual bonus
- Onsite gym
- Regular social events
- Health cash plan, Life Assurance and Income Protection
- Maternity & Paternity scheme
- Retail discountsand more
**Customer Service Executive - Responsibilities**:
- Proactively handling and resolving customer queries & challenges
- Ownership of warranty claims and issues
- Being the key point of contact between the Engineering department and customers
- Uploading orders onto the database, printing shipping labels
- Proactively updating customers
- Compiling reports to support the Sales & Marketing functions
**Customer Service Executive - What We’re Looking For**:
- High levels of Customer Service skills
- Office based experience, ideally within B2B Customer Service or Sales
- Strong IT skills including Word and Excel
- Strong time management skills
- Ability to learn and retain technical knowledge
- High attention to detail
- Excellent telephone manner
WGCCOMMPERM
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