Customer Care Advisor

7 days ago


Leeds, United Kingdom Page Personnel Full time

A new exciting Permanent Customer Care Advisor Position in LeedsTo work for a reputable business within the Utilities SectorAbout Our ClientMichael Page have just partnered with a reputable Energy Business in Leeds the organisation are looking for a Customer Care Advisor to join their team on a permanent basis to start asapThis would be an exceptional opportunity to join the business they have lots of exciting plans for growth during 2026 and offer excellent development and scope to progressIf you are passionate about helping and supporting customers please apply nowJob DescriptionAs a Customer Care Advisor you will be first point of contact for existing customers this will be a b2b opportunity where you will be supporting clients with a range of queries providing excellent support and guidance. The role will be mainly telephone based you will be working in a busy environment ensuring each query is resolved to service level agreements and targets set by the business.You will work alongside other departments and investigate more complex queries coming to a quick resolution to avoid escalation.The Successful ApplicantPrevious customer service experience this could be from a range of sectorsExcellent communication and a confident telephone manner Driven and dedicated to customer experience Able to work in a volume environment An excellent team playerWhat's on OfferSalary of £27000+ £4000 bonus per year paid quarterly+ growing team exciting time to join the business+ full training provided+ excellent progression and development+ central location in Leeds+ free parking+ fantastic benefits+ 9am-5pm Monday to Friday+ superb offices+ excellent team and culture+ immediate interview



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