Customer Representative

4 days ago

Leeds, United Kingdom Switch Advisor Consultants Full time

**About us**

Switch Advisor Consultants is a small business in Leeds. We are customer-centric, social and supportive.

Our work environment includes:

- Casual work attire
- On-the-job training
- Safe work environment
- Regular social events

**Responsibilities**:

- Handle customer inquiries and complaints in a professional manner.
- Provide accurate and timely information to customers.
- Maintain customer records and update customer information as needed.
- Identify and resolve customer issues in a timely manner.
- Develop customer relationships by providing exceptional customer service.
- Monitor customer satisfaction levels and take appropriate action to ensure customer satisfaction.
- Follow up with customers to ensure their needs are met.

All applicants must be authorised to work in the UK on a full-time basis please.

**Salary**: £24,822.00-£25,564.00 per year

**Benefits**:

- Company events
- Transport links

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Leeds: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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