Accidental Damage Fraud Investigator

6 days ago


Haywards Heath, United Kingdom MERJE Full time

We are seeking a talented Accidental Damage Fraud Investigator to join our client who is a  leading insurance and technology organisation in Manchester. This role offers an exciting opportunity to protect the business and customers from fraud by investigating suspected fraudulent Accidental Damage claims.

Up to £29,000

Location: Salford Quays, Manchester. Hybrid working with 4 days at home and 1 day in the office.

The Company

This award-winning insurance and technology group delivers market-leading motor insurance, underwriting, distribution, finance, technology, and legal services. With a focus on innovation, the company operates across multiple sites and offers flexible working arrangements.

The Role

As an Accidental Damage Fraud Investigator - , you'll manage a portfolio of suspected organised/opportunistic accidental damage claims, conduct interviews, and collaborate with internal colleagues and third-party suppliers. The role offers a dynamic work environment and the opportunity to make a significant impact.

Key Responsibilities of the Fraud Investigator - Accidental Damage:

Manage suspected accidental damage claims in accordance with company procedures and SLAs
Conduct telephone interviews with customers and engage external suppliers
Perform open source and desktop enquiries using various databases
Assess evidence and provide regular updates to involved parties
Meet agreed fraud KPIs and targets while ensuring compliance with company policies
Required knowledge and experience for the Fraud Investigator - Accidental Damage role:

Proven track record of managing a caseload with adherence to SLAs
Strong understanding of FCA, Consumer Duty, and FOS
Good understanding of the motor insurance industry
Excellent analytical, problem-solving, and communication skills
Self-motivated with a proactive approach and positive attitude
If you're passionate about fraud investigation and ready to take on an exciting challenge as a Fraud Investigator in Accidental Damage get in touch 

_________________________________

Applicants must be located and eligible to work in the UK without sponsorship.

Please note, should feedback not be received within 28 days, unfortunately your application has been unsuccessful. In applying for this role, you may be registered on our database so we can contact you about suitable opportunities in future. Your data will be managed in accordance with our Privacy Policy, which can be found on our website.

If you would like this job advertisement in an alternative format, please contact MERJE directly.

Applicants must be located and eligible to work in the UK without sponsorship. Please note, should feedback not be received within 28 days, unfortunately your application has been unsuccessful. In applying for this role, you may be registered on our database so we can contact you about suitable opportunities in future. Your data will be managed in accordance with our Privacy Policy, which can be found on our website. If you would like this job advertisement in an alternative format, please contact MERJE directly



  • Haywards Heath, United Kingdom CV-Library Full time

    We are seeking a talented Accidental Damage Fraud Investigator to join our client who is a  leading insurance and technology organisation in Manchester. This role offers an exciting opportunity to protect the business and customers from fraud by investigating suspected fraudulent Accidental Damage claims. Up to...


  • Haywards Heath, West Sussex, United Kingdom Austin Fraser Full time

    Are you passionate about protecting businesses and customers from fraud?We are seeking a talented individual to join our client, a leading insurance and technology organisation in Manchester. This role offers an exciting opportunity to work with market-leading motor insurance, underwriting, distribution, finance, technology, and legal services.Company...


  • Haywards Heath, West Sussex, United Kingdom MERJE Full time

    We are seeking a talented Insurance Fraud Investigator to join our client, a leading insurance and technology organisation in Manchester. This role offers an exciting opportunity to protect the business and customers from fraud by investigating suspected fraudulent Accidental Damage claims.The successful candidate will be responsible for managing a portfolio...


  • Haywards Heath, West Sussex, United Kingdom MERJE Full time

    A highly motivated Accidental Damage Claims Specialist is required to join our client's team. As an expert in risk management, you will investigate suspected fraudulent claims and work closely with internal teams and external partners to mitigate risks.About the CompanyThis innovative organisation delivers cutting-edge insurance and technology solutions...


  • Haywards Heath, West Sussex, United Kingdom MERJE Full time

    We are seeking a talented professional to join our client, a leading insurance and technology organisation in Manchester. This role offers an exciting opportunity to protect the business and customers from fraud by investigating suspected fraudulent claims.The CompanyThis award-winning group delivers market-leading services across multiple sites and offers...


  • Haywards Heath, United Kingdom MERJE Full time

    Job OverviewWe are seeking a talented professional to protect our client, a leading insurance and technology organisation in Manchester, from fraud by investigating suspected Accidental Damage claims.

  • Fraud Investigator

    7 days ago


    Haywards Heath, United Kingdom First Central Full time

    **We’re First Central Insurance & Technology Group (First Central for short), an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal services.** Are you looking for a new career with a fast-growing, dynamic company? Well look no further! We need...

  • Fraud Investigator

    7 days ago


    Haywards Heath, United Kingdom First Central Full time

    **We’re First Central Insurance & Technology Group (First Central for short), an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal services.** Are you looking for a new career with a fast-growing, dynamic company? Well look no further! We...


  • Haywards Heath, West Sussex, United Kingdom MERJE Full time

    We are seeking a Risk Management Investigator to join our client's team, responsible for investigating suspected fraudulent claims and mitigating risks associated with accidental damage.About the OrganisationThis leading insurance and technology company operates across multiple sites and offers flexible working arrangements.Your key...


  • Haywards Heath, West Sussex, United Kingdom Barker Munro Recruitment Ltd Full time

    We are seeking an experienced Investigator of Motor Claims Fraud to join our team at Barker Munro Recruitment Ltd. As a Claims Investigation Professional, you will be responsible for investigating a caseload of suspected fraudulent claims, ranging from Low Velocity Impacts to Staged and Contrived collisions.The ideal candidate will have gained some...


  • Haywards Heath, West Sussex, United Kingdom First Central Full time

    We are seeking a skilled Claims Fraud Technical Specialist to join our team at First Central, a leading insurance company that drives innovation and excellence in data-driven distribution, finance, technology, and legal services. Our underwriting skills are built on expertise, making us stand out and succeed.This role offers two exciting opportunities in...


  • Haywards Heath, United Kingdom First Central Services Full time

    Location: - Haywards Heath or Manchester - Salary: - Between £35,000 to £37,000 - Depending on experience - Department: - Customer & Operations We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them...


  • Haywards Heath, West Sussex, United Kingdom Barker Munro Recruitment Ltd Full time

    **Job Summary**We're looking for an experienced Fraud Investigator to join our team at Barker Munro Recruitment Ltd. As a Fraud Investigator, you'll play a vital role in protecting our business and customers from the impact of fraud.You'll work in a growing, innovative team, responsible for investigating suspected fraudulent claims. This is a fantastic...


  • Haywards Heath, West Sussex, United Kingdom First Central Full time

    First Central is a dynamic and innovative insurance company that seeks a highly skilled Motor Claims Fraud Expert Coach to join our team. We drive excellence in data-driven distribution, finance, technology, and legal services, making us a market leader in the industry.This role offers a competitive salary of £55,000 - £65,000 per annum, depending on...


  • Haywards Heath, West Sussex, United Kingdom Barker Munro Recruitment Ltd Full time

    Company Overview">Barker Munro Recruitment Ltd is an award-winning Insurance organisation seeking a skilled Fraud Investigator to protect its business and customers from the impact of fraud.


  • Haywards Heath, West Sussex, United Kingdom Barker Munro Recruitment Ltd Full time

    Job Description">We are looking for an experienced individual to work as part of our growing, innovative team. As a Fraud Investigator, you will be responsible for investigating a caseload of suspected fraudulent claims, ranging from Low Velocity Impacts to Staged and Contrived collisions.You will conduct thorough investigations, gather evidence, and assess...


  • Haywards Heath, United Kingdom Vermelo RPO Full time

    Technical policy Investigator Location: Haywards Heath **Salary**: £27,000 - £28,000 depending on experience Hours: Monday - Friday 9am-5pm (Hybrid Working - 2 days in the office, 3 from home) Role Purpose: The purpose of this role is to investigate policies with indemnity queries, misrepresentation, and fraud concerns within the agreed KPI and SLAs....

  • Fraud Team Leader

    7 months ago


    Haywards Heath, United Kingdom First Central Services Full time

    Location: - Haywards Heath - Salary: - from £37,000 depending on experience - Department: - Customer & Operations We’re First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. We protect the things customers love so they can get on with what matters to them in life. Data drives us. It...


  • Haywards Heath, United Kingdom First Central Full time

    **We’re First Central Insurance & Technology Group (First Central for short), an award-winning innovative insurance and technology organisation, delivering market-leading motor insurance, underwriting, distribution, finance, technology and legal services.** We're looking for a Claims Fraud Team Leader to join our Counter Fraud Services team to be based in...


  • Haywards Heath, West Sussex, United Kingdom Barker Munro Recruitment Ltd Full time

    Company Overview">Barker Munro Recruitment Ltd is an award-winning insurance organisation seeking a skilled Fraud Investigator to join their team. This role offers a unique opportunity to work in a dynamic and innovative environment, protecting the business and customers from fraudulent activities.