Collections Officer
7 days ago
The following will play a crucial 1-to-1 role in achieving financial objectives by overseeing and coordinating the collection process on a varied customer basis from a standalone position. This role is ideal for seasoned candidate with a keen interest in the financial services industry & who wants to progress & develop into a long-term successful collections partner. The following will require full experience & understanding of settlement law.
Client Details
This organisation is a well-established entity in the financial services industry as a market leader business & consumer recovery agency representing numerous high profile clientele & corporations. The following offer a wide range of personal business services including advisory law & debt collection.
Description
Main responsibilities consist of:
Maintain a thorough understanding of company policies and legal regulations pertaining to debt collection.
Monitor and analyse customer accounts to identify outstanding debts.
Maintain transparent communication with clients on case progress, challenges, and recovery outcomes over numerous instances
Professionally engage with debtors to secure repayments, ensuring fair and ethical treatment while safeguarding client interests.
Develop and implement effective recovery strategies.
Liaise directly with internal solicitors over ranging cases.
Propose and implement bespoke repayment plans, balancing debtor circumstances and client objectives.
Exercise discretion in resolving disputes and determining recovery approaches without supervision.
Maintain accurate records and prepare reports on collection activities.
Communicate effectively with customers and resolve any disputes.
Strictly adhere to GDPR, FCA, and other debt recovery regulations, maintaining ethical standards at all times.
Contribute to the overall customer service objectives of the company. Profile
An ideal candidate will have:
Strong critical understanding of legal fields alongside financial services.
Strong knowledge of collection regulations and procedures.
Excellent communication and interpersonal skills.
Strong analytic skills and attention to detail.
Proficiency in using financial software and MS Office.
Previous experience in sales or collections preferred
Negotiation experience in financial sector also considered.
Excellent questioning and negotiating skills
Strong communication and interpersonal skills
Resilient and empathetic attitude.
Excellent telephone manner & customer service skills.
Ability to positively resolve highly emotional situations.
Strong work ethic and initiative & ability to work towards target.Job Offer
Basic salary of £31,000 with flex DOE.
Commision & bonus scheme OTE avg £42k.
Monthly completion bonuses of £750.
A permanent role in a reputable financial services company.
Full-time employment with flexible working hours.
Opportunities for professional development & career advancement & progression.
A comprehensive benefits package including inhouse pension contribution.
Onsite free parking.
Inhouse access to a portion of earned pay on demand
-
Collections Officer
1 week ago
Altrincham, United Kingdom CV-Library Full timeThe following will play a crucial 1-to-1 role in achieving financial objectives by overseeing and coordinating the collection process on a varied customer basis from a standalone position. This role is ideal for seasoned candidate with a keen interest in the financial services industry & who wants to progress & develop into a long-term successful collections...
-
Financial Collections Specialist
9 hours ago
Altrincham, Trafford, United Kingdom Michael Page (UK) Full timeAbout the RoleThe Credit Recovery Manager will be responsible for maintaining accurate records and preparing reports on collection activities, ensuring adherence to GDPR, FCA, and other debt recovery regulations, and maintaining high ethical standards at all times.Main ResponsibilitiesAnalyse customer accounts to identify outstanding debts and monitor their...
-
Finance Officer
6 months ago
Altrincham, United Kingdom Trafford College Full time**Job Title**: Finance Officer **Hours**: 36.25 per week **Salary**: £23,973 - £27,087 **Location**: Altrincham The Trafford College Group (TCG) has an opportunity for an experienced Finance Officer to join the Financial Services team to help us achieve our College vision of unlocking potential and fostering success. **The Job**: Working closely...
-
Office and Finance Assistant
6 months ago
Altrincham, United Kingdom Tatton Group Full time**Background** We are a family run company based in the beautiful setting of Ashley. With our home and staff offices being in such close proximity our staff are an extension of our family. Whilst Tatton Group’s origins come from our work with the Tatton Estate, we all work for Tatton Group which is a professional services business and does not own the...
-
Office and Finance Assistant
6 months ago
Altrincham, United Kingdom Tatton Group Full time**Background** We are a family run company based in the beautiful setting of Ashley. With our home and staff offices being in such close proximity our staff are an extension of our family. Whilst Tatton Group’s origins come from our work with the Tatton Estate, we all work for Tatton Group which is a professional services business and does not own the...
-
Credit Recovery Manager
10 hours ago
Altrincham, Trafford, United Kingdom Michael Page (UK) Full timeAbout the PositionThe Financial Collections Specialist will be responsible for developing and implementing effective recovery strategies to achieve successful outcomes, exercising discretion in resolving disputes and determining recovery approaches without supervision.Main ResponsibilitiesMaintain in-depth knowledge of company policies and relevant legal...
-
Credit Controller
6 months ago
Altrincham, United Kingdom SF Group Full timeWorking for a well-established and respected company, committed to delivering excellence in the industry. With a strong reputation for quality and customer satisfaction. **Job Description**: Key Responsibilities: - Proactively manage a portfolio of accounts to ensure timely collection of outstanding debts - Monitor and analyse accounts receivable ageing...
-
Debt recovery agent
7 days ago
Altrincham, United Kingdom Page Personnel Full timeThe following will play a crucial 1-to-1 role in achieving financial objectives by overseeing and coordinating the collection process on a varied customer basis from a standalone position. This role is ideal for seasoned candidate with a keen interest in the financial services industry & who wants to progress & develop into a long-term successful collections...
-
Debt recovery agent
1 week ago
Altrincham, United Kingdom CV-Library Full timeThe following will play a crucial 1-to-1 role in achieving financial objectives by overseeing and coordinating the collection process on a varied customer basis from a standalone position. This role is ideal for seasoned candidate with a keen interest in the financial services industry & who wants to progress & develop into a long-term successful collections...
-
Customer Service/orders Administrator
6 months ago
Altrincham, United Kingdom Recruitment Solutions Bury Full time**Our client in Altringham is looking to recruit a Customer Service/Order Administrator for their role based out of their busy office.** **Main Responsibilities**: - Customer Service - Sales orders processing in ERP System (Direct deliveries & Warehouse deliveries / collections - Cooperation with HQ (ALU PL) regarding daily orders/delivery schedules -...
-
Debt Recovery Professional
10 hours ago
Altrincham, Trafford, United Kingdom Michael Page (UK) Full timeJob OverviewWe are seeking a highly skilled Debt Recovery Professional to join our team at Michael Page (UK) as a permanent full-time position with immediate start. The successful candidate will be responsible for maintaining in-depth knowledge of company policies and relevant legal regulations governing debt collection, analysing customer accounts to...
-
Legal Receptionist Legal Assistant
6 months ago
Altrincham, United Kingdom Simpson Judge Ltd Full time**Job title: Reception & Administrative Assistant** **Location: Altrincham** **Term: Full time on site (Monday - Friday 8:30 - 5:30pm)** **Start date: Immediately.** **Salary up to £23,000** My client is a highly established Law Firm in the Altrincham area, who is on the search for a Legal Receptionist | Assistant to support a highly busy...
-
Admin / Receptionist
6 months ago
Altrincham, United Kingdom Pertemps Network Group Full time**Job Description**: Job Title: Administrator/Receptionist Location: Cheshire (WA15) **Salary**: £13.50-£15.00 p/h DOE Shifts: Monday to Friday 08:30 - 17:00 Contract Type: FTC - minimum of 14 months Our client, a leading company within the construction sector, are currently seeking an experience Administrator/Receptionist to join their team on an FTC...
-
Senior Credit Controller
7 months ago
Altrincham, United Kingdom Ryan, LLC Full timeThe Senior Credit Controller, is responsible for collecting debts from our company debtors, ensuring timely payments of company debts, processing invoices, maintaining the sales ledger, have a good understanding of Research & Development tax benefits, and providing administrative support. Duties and responsibilities, as they align with Ryan’s Key...
-
Client Billing Administrator
6 months ago
Altrincham, United Kingdom Head office Full time**New Career, New You, New Opportunity; New Care!** An opportunity has arisen to join the head office accounts function of New Care, based at our offices in Altrincham Business Park. Reporting to the Management Accountant and working with the care homes’ administrators, the role will be to manage the monthly billing process and debtor collection for a...
-
Bursar
6 months ago
Altrincham, United Kingdom Oakfield Nursery School Ltd Full timeAn excellent and rare opportunity for a competent and experienced bursar to join our office team. This post is due to retirement. You will be working at our award-winning nursery school in Altrincham. The position is part-time, 12 hours per week (either two short days, or three mornings), with four weeks holiday a year (pro rata). A self-employed...
-
IT & Facilities Assistant
6 months ago
Altrincham, United Kingdom PLS Solicitors Full time**The key role of the IT & Facilities Assistant will be to assist with the smooth running of our offices in Altrincham and Liverpool** **Your duties**: **Duties will include but will not be limited to**: **Facilities** - Office porterage as required, including office and furniture moves - Responsible for all incoming and outgoing archiving - Maintaining...
-
I2C Senior Specialist
4 weeks ago
Altrincham, United Kingdom AkzoNobel Full timeAbout AkzoNobelSince , we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than countries and use our expertise to sustain...
-
Part-time Media Business Administrator
6 months ago
Altrincham, United Kingdom The Farmart Magazine Full timeA vacancy has arisen for a dynamic and flexible individual to assist our Office and Copy Manager with the production of The Farmart Magazine each month. The position is part-time, initially 2-3 days a week (hours can be spread across the week and scope to increase over the next 12 months) and based at our media business in Altrincham Town Centre. The...
-
Postperson
2 months ago
Altrincham, United Kingdom CV-Library Full timeRole: Postperson (with driving licence) Location/Hrs: Altrincham (WA15 8AA) Any 5 shifts between Mon-Sat YOU MUST BE FLEXIBLE TO START WORK ANYTIME BETWEEN 7AM-2PM Hours: 30 hours per week but there may be an opportunity to work more hours. This will be a temporary ongoing role. Hourly Rate: £13.37 p/h The Royal Mail is a much-loved brand, providing...